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Luther Brookdale Mitsubishi - Service Center

Brooklyn Center, MN

4.2
564 Reviews

564 Reviews of Luther Brookdale Mitsubishi - Service Center

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September 04, 2020

Great service and very friendly. Jen provided timely updates and answered all my questions. Actually felt like a VALUED customer which is very hard to come by in today's marketplace. More

by Daron H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen Peterson, Dean Dreckman
September 04, 2020

Their services always exceeded my expecations. I had all my scheduled maintenance for free- oil change and tire rotation. Replaced front swag bar and and PULSE installation for free as well. Keep it up! More

by mmeb092187
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Mikolichek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen Peterson
September 03, 2020

My vehicle was serviced starting at the time I requested, and was done within about an hour as I expected. The cost was zero, which I also expected (still a fairly new vehicle). They also checked for recalls More

by brian.dadof3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Mikolichek
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2020

Great service and very friendly. Jen makes you feel like a real person. I Always like coming to the dealer and talking with the nice employees there. More

by BARRYJE65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen
September 02, 2020

The service department made a tough job look relatively painless. I dropped my car off at the service department, and...around 90 minutes later, she was all set. More

by SUGARMAN0217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tran
September 02, 2020

Great job, great hospitality, and friendly. I just made an appointment and got there on time. they don't waste my time. As soon as I arrived, I met a serviceman waiting for me. After a friendly greeting, h More

by HUSSEINABDILE
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2020

It was all awesome!! Great communication before and after service, through email, they way I prefer. Got everything done in a very timely manner too! Ben was great! More

by Jacques
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Mikolichek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben
August 28, 2020

This dealership was outstanding. My car's transmission blew out, but luckily a warranty to cover it. Obviously, being a warranty company, they decided to make things extra difficult, but Jen Peterson from More

by dannyvaughan03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen Peterson and Benjamin Hanson
August 28, 2020

With Covid 19 raging, the place was super clean, everyone was masked, and I only encounted three people in the waiting area--but it was 7 a.m. I always am happy with the service, the prices, and my clean/sh More

by rbitzan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2020

great service. first oil change in my new car. they washed my car for me was so happy. every one was so nice and helped full thank you. I will keep coming back More

by SBREWER8822
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy Mikolichek
4.0
This rating includes all reviews, with more weight given to recent reviews.
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