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Luther Brookdale Mitsubishi - Service Center

Brooklyn Center, MN

4.2
564 Reviews

564 Reviews of Luther Brookdale Mitsubishi - Service Center

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September 28, 2020

I waited a half hour longer for them to to the paperwork than it took to do the service on the car. I'm also not a big fan of the layout of the service area where it's Mazda on the left and Mitsubishi on th More

by cyberoptic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben Hanson
September 25, 2020

NEVER EVER HAVE I HAD BETTER SERVICE THAN THIS, SERVICE PERSONEL WERE VERY PROFESSIONAL AND ADRESSED ALL CONCERNS NEEDED AT THE TIME OF SERVICE. THEY SHOULD GET A RAISE !! More

by bdahl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2020

The service department is the best in town. Very thorough in explaining what needs to be done and they never do more without checking with you first. More

by emmateske
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2020

This service department is excellent. They've taken care of my 2009 Outlander for 11 years and 170,000 miles. The service team always keeps me informed and performs well. More

by Trumpet Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Hanson
September 21, 2020

This place rocks! Jen was more than willing to work around my schedule since I live out of state! She took care of everything! Thanks! More

by KIMIKOO44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Peterson
September 20, 2020

Dropped it off on Friday for a Saturday appointment,they got it in friday,nice job, only negative is when the wife went to pick it up,nobody in dealership,stood around for awhile,finally a salesman came and More

by MIKEKIEFNER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Mikolichek
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2020

Service was great. Thanks! I was very satisfied and spent less than I thought I was going to spend. Nice waiting area also. Thanks again. More

by BOB.FRAWLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember name
September 13, 2020

Service was great, it was nice not to half to leave my vehicle there I could wait in the dealership. The pricing was very reasonable. More

by freebird0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy Mikolichek
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2020

Great friendly customer service, time management, and communication. Making an appointment was easy and the drop box was a very helpful option. Clean facility inside and out. More

by rosie_irons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2020

They're always professional, the service has always been excellent. Thanks for the years of service, I sat over on he Mazda side this day and the service was still the same. Thanks Brandon Neumann for ta More

by ISIANITACOKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Neumann
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