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Luther Brookdale Mitsubishi - Service Center

Brooklyn Center, MN

4.2
564 Reviews

564 Reviews of Luther Brookdale Mitsubishi - Service Center

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November 26, 2020

I was supposed to work with the Mitsubishi side. I ended up on the Mazda side. They took care if the car and got the job done! More

by alyssamitch84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Age Fredricks
Dec 12, 2020 -

Luther Brookdale Mitsubishi responded

Thank you for servicing your car with us. We truly appreciate your business.

November 21, 2020

They were great, they kept me updated on progress and explained the problem, would definitely bring my vehicle back there for service. Thanks for great service More

by ARTSHAWBACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Cogswell
Dec 12, 2020 -

Luther Brookdale Mitsubishi responded

Thank you for entrusting us with your vehicle. We appreciate your business.

November 19, 2020

The service center was great for the recall issue. The cost to turn off the TSP light of over $400 per tire is crazy. This cost alone for such a minor issue will cause me to never by another Mitsubishi. More

by JERRY67
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2020

They were up front about all the costs and it was actually a little bit less than what they quoted they were helpful in getting me a loaner car for the day More

by amandabakken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Mikolichek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Cogswell, Russ McMullen, Kevin Tran
November 14, 2020

The service was great i was happy thank you so much I will definitely tell a friend and I will be coming back to use your service everything was great 👍👍👍👍👍 More

by WAYNEBRAZIEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2020 -

Luther Brookdale Mitsubishi responded

Thank you for all the stars. We love it.

November 12, 2020

Always satisfied with your service and staff, clean waiting room and availalability of snacks and refreshments.👍 Service done (oil change and seat belt recall) on time as promised. More

by FELCNOL
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben
November 09, 2020

Best service ever I love it. Communication is perfect and all employees are professionals. It is easy to call and easy to book an appointment More

by fondara12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Mikolichek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Cogswell, Russ McMullen, Kevin Tran
November 08, 2020

The Service Department staff were really great. All our questions were answered. The building and seating area were clean. Just all around good experience as always. More

by PETER.DEHLER19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tran
November 08, 2020

The work done on my car was a simple recall, though I had originally took it in to figure out a code on my car. We found out the issue and couldn't get the work done that day due to a part out of stock. The More

by taylor.triebwasser.2720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Hanson
November 06, 2020

I was impressed with courteous and personal service I received, my concerns were solved to my satisfaction and discounts I was unaware of were extended to me, well done! More

by jmarshallgoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Mikolichek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Cogswell, Russ McMullen, Kevin Tran
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