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Luther Brookdale Mitsubishi - Service Center

Brooklyn Center, MN

4.2
564 Reviews

564 Reviews of Luther Brookdale Mitsubishi - Service Center

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November 06, 2023

JamesBurton was great to work with, he was very thorough and polite. The charges were outrageous!! More

by jellencook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2023

Great customer service and knowledge of the level of importance to each service was. I was not forced to complete service but gave proper recommendation More

by MARIOANTHONY14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Burton
November 02, 2023

Everything was good as expected. I was greeted promptly upon entering the drive up area and the facility was very clean and inviting More

by jasontlutgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hagman
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

Timely service, kept updated, did research on our past service to see if warranties covered. Bill ready on arrival to pick up. Very professional. More

by retired1717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

Service was quick and spot on. Cost was not to bad for the work done More

by m_shull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2023

Always super nice staff. The service will usually take a while you’ll be sitting there anywhere from 1-2 hours. The pricing is very expensive for service. More

by Ilovemitsubishi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2023

Prompt and friendly service by James. He even took the time to connect my new phone to my car's bluetooth! Excellent! More

by stephaniegawmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

I wish I wouldn't buy Mitsubishi, poor service, definitely my last Mitsubishi vehicle, never again. More

by vikg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2023

I had an average experience my last time at this dealership. I wish that there was someone there to walk me through the whole process. Other than that it was okay😊 More

by cb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

Chris is always amazing to work with. Dealership fortunate to have him as a star employee. More

by Melman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Larson
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