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Luther Brookdale Mitsubishi - Service Center

Brooklyn Center, MN

4.2
564 Reviews

564 Reviews of Luther Brookdale Mitsubishi - Service Center

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February 28, 2021

Service is good but very expensive and I was not able to get a car wash there the past three times. I appreciate the kindness when picking up my car. Very friendly! More

by nancy_martin
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Cogswell
February 21, 2021

It was a fast visit, good service, good explanations on how my car is doing. Also has a nice clean lobby, coffee machine, and the bathroom was really clean. More

by kouyang_1990
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2021

Nice waiting room. Service done in a timely manner. Service advisor (Jen Peterson) was polite and very efficient. Check-out sheets are good - list all that was done. More

by Red Buggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Henandez
February 13, 2021

They’re always good to me, they made sure my car was working properly and that I had a way to get around while my vehicle was being serviced More

by stephanie_brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy Mikolichek
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2021

Always a pleasure working with JenniferShe is very Always a pleasure working with Jennifer She is very helpful and always explains what’s happeningalso it’s always easy to up appointments. Everyone th More

by rfunk1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2021

got my car in fast and fixed without issue. very nice service team let me know everything before they fixed stuff so i knew what was wrong More

by HARMS_MAMA
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2021

Jen was a great advisor. Got me in for an emergency tire repair due to a nail in my tire. Was a great visit and glad they were able to repair it! More

by ericunderwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen Peterson
February 04, 2021

Terrible service. When calling for facts was very condescending and didn’t listen at all. Didn’t want to even try to fix problem so took it when nothing done. Won’t be back More

by NICHA121211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2021

Informative, professional and friendly. Docked them 1 star cause their car wash always seem to be down every time I get my car serviced there. More

by LYTAAM25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2021

Easy in and out for service. I felt safe with their "no touch" service, plenty of room in the waiting area to "distance" safely. I hadn't been able to figure out how to work the lift gate and mentioned thi More

by pschrupp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy Mikolichek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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