Luther Brookdale Mitsubishi - Service Center
Brooklyn Center, MN
564 Reviews of Luther Brookdale Mitsubishi - Service Center
Quality and prompt service, with an explanation of what they would like to do next, to increase the long-term health of my vehicle. they would like to do next, to increase the long-term health of my vehicle. More
Great dealer. Great service experience. Would definitely recommend to others. Cortezz and Brandon did a wonderful job. Great service experience. Would definitely recommend to others. Cortezz and Brandon did a wonderful job. More
I brought my Lancer in for what I thought would be a mistake repair. Instead a different problem had arisen. The service writer communicated a part would need to be ordered. Half hour later he returned mistake repair. Instead a different problem had arisen. The service writer communicated a part would need to be ordered. Half hour later he returned to tell me my car was ready! The mechanic had reinstalled the oxygen sensor into my exhaust system and reattached the cable. No new parts were needed in the end. Good work guys! More
Great job fast service with every detail of your car inspection loved the work thanks inspection loved the work thanks More
Great service. Nice waiting area. All around great experience and faster than promised. Good job. Nice waiting area. All around great experience and faster than promised. Good job. More
The service itself is good. I have one complaint to make about Marc Porter, her was rude when I came in person. Continue to be rude and dismissive over the phone and then after I have one complaint to make about Marc Porter, her was rude when I came in person. Continue to be rude and dismissive over the phone and then after I asked to speak to somebody else when he called me back to talk to me about some thing he was almost cocky when he offered me $50 off of $1800 service mind you I had just had service there and they had not fix the issue. This was my third time there, for the same issue and had already paid $1200+. He did not respond to texts and when I called his desk, he did not answer the phone. Thankfully Cortezz was very helpful and understanding. Overall when they fix the car they do a good job, the issue was not with my service tech, but with my service advisor I might start looking to go to somewhere else, and I’ve always had my car only service there cause that’s where I purchased it but I don’t wanna have to deal with Marc ever again and this is not the first time that I’ve had issues with him. More
Just purchased my car 4 months ago brand new. My car is squeaking when driving. The car shakes so bad and no traction in the back of the car in winter. They said theirs moisture in the brakes. My car is squeaking when driving. The car shakes so bad and no traction in the back of the car in winter. They said theirs moisture in the brakes. Will get better when warmer. Never heard of that on a brand new car. It should be doing that. More
Cortezz was very helpful and great to work with! He kept me updated and answered any and all question I or my parents had! 10/10 great service! He kept me updated and answered any and all question I or my parents had! 10/10 great service! More
I got there early they took me in early. Great! The coffee and snacks were top notch. Great! Got my car back In Record time and was on my way. Awesome! Got home to discover I did not have Great! The coffee and snacks were top notch. Great! Got my car back In Record time and was on my way. Awesome! Got home to discover I did not have a sticker to tell me when I needed my next oil change. Tried to call them and could not get through. So overall I’m happy, but I always enjoy having the sticker to tell me what to do. Now I have to assume 3 to 5k miles before my next oil change, since I couldn’t get them on the phone. So four stars instead of five for making me have to think. Yeah I will go back. More
Best dealership in Brooklyn Center they treat people with respect and are willing to answer any questions relating to the vehicle respect and are willing to answer any questions relating to the vehicle More