Luther Brookdale Mitsubishi - Service Center

Excellent experience from start to finish, othorough mechanic (Tony) and video, great Service Rep (Christian). mechanic (Tony) and video, great Service Rep (Christian). More

The service advisor, Christian, was very polite and did a good job. However, he was by himself, there were 2 of us waiting and the other customer was getting a loaner. Took a long time for me to get service good job. However, he was by himself, there were 2 of us waiting and the other customer was getting a loaner. Took a long time for me to get service, I was there at 7:20 for my 7:30 appt. Didn’t get waited on until after 8:00 More

I was scheduled on June 9th, 2023 for an oil change and etech control module install. I dropped off my car for all day service at 7:30 am picked up at 5pm only to find out they did nothing to my car. They etech control module install. I dropped off my car for all day service at 7:30 am picked up at 5pm only to find out they did nothing to my car. They said the tech quit. My warranty was running out in 1 week. They refused to try to work with me until 1 month later after the warranty was lapsed. You would think after all the crap they put me through, they would have discounted or given the oil change free, nope. I had to pay FULL price for it. I seriously doubt if I would ever buy another car from them again. This dealership used to think about the customer, not anymore. More

Service visit was excellent as usual. The Team did a great job. Very poli, respectful, and precise. The Team did a great job. Very poli, respectful, and precise. More

They did a good job inspecting my car and fixing the flex pipe and head gasket, I take back what I said before I was just upset it didn’t have same power it did before. pipe and head gasket, I take back what I said before I was just upset it didn’t have same power it did before. More

Well organized, timely, professional, and overall the team was very courteous and kept my weekend in consideration team was very courteous and kept my weekend in consideration More

I brought it my vehicle for cylinder 1 misfire and cuz it was whistling they said they put a new Head Gasket and Exhaust Flex Pipe my car now don’t have power on RPMS and is shaking uncontrollably. was whistling they said they put a new Head Gasket and Exhaust Flex Pipe my car now don’t have power on RPMS and is shaking uncontrollably. More

Always very nice and transparent. They always let you know of any future work needed down the road so you can prepare. They always let you know of any future work needed down the road so you can prepare. More

It Should not take three hours for a oil change when you have an appointment have an appointment More

I told them I need my calibers checked and they didn’t do that. Only moved my break pads around my car still is making noise and I’m covered under warranty and because I’m not a paying customer I get treated that. Only moved my break pads around my car still is making noise and I’m covered under warranty and because I’m not a paying customer I get treated differently! Very disappointed in the way they didn’t fix what I asked them to fix More