Luther Brookdale Mitsubishi

Terrible Called ahead to make out appointment we told them that we needed an oil change and our fog lamp replaced. The fog lamp was never ordered and nw we are Called ahead to make out appointment we told them that we needed an oil change and our fog lamp replaced. The fog lamp was never ordered and nw we are inconvenienced again and have to set up another service appointment. Terrible experience! More

Service review Was easy to schedule the the appointment. When I arrived, I was quickly greated by name and checked in. We reviewed the work to be done and how long Was easy to schedule the the appointment. When I arrived, I was quickly greated by name and checked in. We reviewed the work to be done and how long it should take. I waited in the comfortable waiting area. The work was completed on time and I was checked out. Everyone were respectfull and very helpfull. More

Kevin rocks! Had a good experience here. Got right in for my appointment. Oil change and tire rotation done in an hour, as promised. Everyone smiled at me as I wal Had a good experience here. Got right in for my appointment. Oil change and tire rotation done in an hour, as promised. Everyone smiled at me as I walked around the place. Kevin, the guy who checked me in was really thorough and pleasant. Give Kevin a raise!! More

Always the best Thanks to Jen and Tony and team for always taking care of my cars. I can trust their honesty and quality of service and I always feel valued as a cust Thanks to Jen and Tony and team for always taking care of my cars. I can trust their honesty and quality of service and I always feel valued as a customer. More

Friendly, helpful people Everyone worked really hard to get me into a new car. Ross was really great to work with and the finance guy was very helpful. He gave me some sugge Everyone worked really hard to get me into a new car. Ross was really great to work with and the finance guy was very helpful. He gave me some suggestions that I appreciated. More

Great service and great people We bought a car last night and the experience was amazing. I usually hate car buying because it is a long procedure and the salesman can be rude. We d We bought a car last night and the experience was amazing. I usually hate car buying because it is a long procedure and the salesman can be rude. We did not have any of that experience. I would definitely buy from this dealership again. More

Frustrating wait time The sales team was great, very professional, excellent follow-through. Picking up my used vehicle was quite contrary. I financed through my credit uni The sales team was great, very professional, excellent follow-through. Picking up my used vehicle was quite contrary. I financed through my credit union and only needed to sign the final sales agreements etc... Waited over 2.5 hours to spend 6 minutes (I timed it) to sign required documents. Although the dealership was aware that I was traveling over an hour each way, as well as the intended time of my arrival; they processed all the other clients in the showroom that were purchasing new vehicles, even if they had arrived after I did. I was given apologies due to "staff shortage", and promised a $50 gas card. I hope this dealership obtains additional staff to make the car buying process easier, faster, and more seamless between departments. Although I said I would recommend this dealership, I am soley basing it on my experience with the top notch sales team. More

Quick service while you wait The service department was able to get me in on short notice to check on an "service engine soon" light and change the oil. Several items needed repa The service department was able to get me in on short notice to check on an "service engine soon" light and change the oil. Several items needed repair, and all were done in a short time. More