Luther Brookdale Mitsubishi

Didn’t charge the amount told to me My windshield was cracked and I was told that I was going to be charged 50 dollars. They charged me over 900 dollars for my service. My windshield was cracked and I was told that I was going to be charged 50 dollars. They charged me over 900 dollars for my service. More

Awesome Everyone was very helpful and had great customer service. Brandon is great and full of information I would love for him to be the person i work with Everyone was very helpful and had great customer service. Brandon is great and full of information I would love for him to be the person i work with on my next visit! More

free airbag replace They kept me updated on the service time. nice people. free popcorn and sodas. the waiting room could have been more spacious, but it wasn't crampe They kept me updated on the service time. nice people. free popcorn and sodas. the waiting room could have been more spacious, but it wasn't cramped. More

Purchase of Outlander PHEV GT Marine Finney is a great sales person. She consistently answered my email questions very promptly. The Mitsubishi Luther dealership was not going to b Marine Finney is a great sales person. She consistently answered my email questions very promptly. The Mitsubishi Luther dealership was not going to be my first choice. I live very close to the dealership in White Bear Lake. But the WBL dealership didn't follow up when it was very clear that I was going to purchase an Outlander PHEV GT, it was just a matter of time. Despite some financing snafus at the Luther dealership we arrived at a great discount and low interest rate. Dean Dreckman was very helpful in sorting out the final discount and the financing. Kevin Tran in service was also very well informed about the PHEV and was able to give me guidance on how to maintain my vehicle going forward. Overall a great car buying experience. More

Jody was great! Jody helped me buy a car for my very nervous 89 year old dad who wanted to maintain his dignity, although he can’t hear anything. I appreciated his pa Jody helped me buy a car for my very nervous 89 year old dad who wanted to maintain his dignity, although he can’t hear anything. I appreciated his patience and courtesy. More

Mixed feelings car was cleaned nicely sales staff was nice but the pre sale service department inspection was off. Inspection report said the battery was good but i car was cleaned nicely sales staff was nice but the pre sale service department inspection was off. Inspection report said the battery was good but it was bad. What was called a oil change appeared not to include the filter. Other mechanical items were left out of the report but was willing to accept More

Awesome Wonderful Great I dropped my car off for an oil change and all service techs were so awesome and easy to work with and the sales & Management team were wonderful and I dropped my car off for an oil change and all service techs were so awesome and easy to work with and the sales & Management team were wonderful and great making me feel so special. I would recommend this dealership to everyone I know. Kuddos to all of them. Thank you for such a great experience. More

Terrible Called ahead to make out appointment we told them that we needed an oil change and our fog lamp replaced. The fog lamp was never ordered and nw we are Called ahead to make out appointment we told them that we needed an oil change and our fog lamp replaced. The fog lamp was never ordered and nw we are inconvenienced again and have to set up another service appointment. Terrible experience! More