Back

Luther Brookdale Mitsubishi

Brooklyn Center, MN

4.4
977 Reviews
Welcome to Luther Brookdale Mitsubishi dealership proudly serves Anoka, Coon Rapids, Maple Grove, Osseo, Corcoran, Elk River, Columbia Heights, Crystal, Mounds View, St. Louis Park, Edina, Richfield, Minnetonka, Plymouth, Minneapolis, Golden Valley, Bloomington, Rogers, Brooklyn Park, Brooklyn Center, MN and the surrounding Minnesota areas. Here you will find a team dedicated to making your car-buying and owning experience hassle-free. This team is experienced, knowledgeable and ready to help. The exceptional, "hassle-free" customer service you will find at Luther Mitsubishi will remove any anxiety you might have about purchasing a vehicle. We are known for finding the best deals for our customers, and treating each customer like family.
Contact Dealership

4435 68th Ave N Suite B

Brooklyn Center, MN

55429

Directions

By Type

Showing 977 reviews

November 22, 2019

Good experience The customer service is great. And they take there time to work with you to your satisfaction and budget wise. they are also friendly and welcoming. More

by christineotara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Rollins
Nov 29, 2019 -

Luther Brookdale Mitsubishi responded

Thank you so much for the 5 stars. We appreciate you taking the time to write a review, and for your business.

November 22, 2019

Zero Stars They did a terrible job replacing cooler limes, after two attempts to replace, the Cooler lines are still leaking according to the dealership I use fo More

by NISHA051
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben and Jen, Charlie Rassouli
Nov 29, 2019 -

Luther Brookdale Mitsubishi responded

We are so sorry you feel this way. We would love to see what we can do to help. Although this particular vehicle was purchased "as is", our offer still stands to review the problem with you and see what we can do to make it right. We pride ourselves on exceeding our guests expectations, so we are sorry we fell way short here. Please call our service manager, Mandy, she would love to help.

Dec 09, 2019 -

NISHA051 responded

This post addressed the service performed, not the purchase of the vehicle. I would be happy to bring it in again, as the cooler lines are still leaking. It seems like a waste though as Mandy is who I worked with two weeks ago, and it was said that the cooler lines were fine, and refused to repair Mandy refused to honor the warranty of your service and I was told basically to buzz off the vehicle was purchased as is but you guys had replaced cooler lines recently before and again 2 days after my purchase of the vehicle. According rosedale Chrysler they are still leaking and you sent me home without a fix.

Dec 10, 2019 -

Luther Brookdale Mitsubishi responded

Sorry for the misunderstanding. Mandy actually wasn't the one that spoke to you, but she is the service manager, and our offer still stands. Please call her and arrange for a time to bring in your vehicle. If we made a mistake, we will own it. If not, we still help you to identify and correct the issue. We want to help you, and don't want it to be a waste of time. We'd appreciate you giving us the opportunity to make you happy. Thank you.

Dec 10, 2019 -

NISHA051 responded

Thank you for addressing my concerns I will follow up with Mandy.

November 21, 2019

The best Thanks for RANIA she is theI she is the best she have a good attitude she is very helpful and nice I pay 2 car from her one for me and I got on for More

by wael.abdel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rania. Elnajjar??????????
Nov 29, 2019 -

Luther Brookdale Mitsubishi responded

Wow, 2 cars. We appreciate it. Thank you so much.

November 21, 2019

Sales/Service Overall everything went great and fast, I appreciate their help and going above and beyond to make sure I was satisfied. Will be back again in the nea More

by ABPB18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moses Anariva, Jason Hall, Dan Nelson
Nov 29, 2019 -

Luther Brookdale Mitsubishi responded

Thank you so much. We are glad we were able to help and make buying a car a positive experience. We look forward to seeing you again soon.

November 21, 2019

Car engine light service Very professional service by all involved in my car repair! I have Jen Peterson’s card... I believe she was in service but I don’t see her listed bel More

by CPAJAK26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2019 -

Luther Brookdale Mitsubishi responded

We are so happy your experience was great. We appreciate your business and entrusting us with your vehicle.

November 19, 2019

Great The staff was great. They took care of all my concerns. Jen honored the coupon I had. They fixed an issue with my wiper blade from work done on a reca More

by giapost7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen, Brandon Cogswell
Nov 20, 2019 -

Luther Brookdale Mitsubishi responded

Thank you for sharing your experience. We really appreciate you taking the time to post.

November 16, 2019

Service Light Soon Light On Purchased a used vehicle from Abi at the dealership a couple weeks before the SES light came on. Brought the vehicle to the Service Dept and they were More

by SOLYCAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abiola Runsewe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen in Service
Nov 16, 2019 -

Luther Brookdale Mitsubishi responded

Thank you so much for entrusting us with your vehicle. We appreciate it.

November 15, 2019

Complete difference between quote and actual I was quoted for the goodyear assurance tire for $176 each out the door and thats $756 total and at the counter it was $219 each and $942 total and sh More

by musangum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I cant rememeber her name
Nov 29, 2019 -

Luther Brookdale Mitsubishi responded

We are so sorry that everything did not meet your satisfaction. Our goal is to exceed your expectations the first time. Since we weren't able to do that, we hope you will give us another chance. Sometimes ordering tires online can be confusing, and service issues can be frustrating. But we'd love the opportunity to make things clear and right. Please call our service manager Mandy, she would love to help.

November 14, 2019

Sales lady Ashlee is the best. She was so kind and patient with me. It was a difficult situation. Because my SUV had been stolen and totaled. It was a 2017 Mits More

by OCEANBYCU12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashlee Stachowski
Nov 15, 2019 -

Luther Brookdale Mitsubishi responded

We are sorry that your vehicle was stolen and totaled. We are happy that we could help make a tough situation better. Thank you for allowing us to earn your business.

November 12, 2019

Love the new facilities! The new dual location is very easy to find and simple to get to. I love the new facilities. Also the service was both quick and fantastic. More

by mjsnskg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen Peterson
Nov 13, 2019 -

Luther Brookdale Mitsubishi responded

Thank you so much for entrusting us with your vehicle for service. We appreciate you.

...
93
...