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Luther Brookdale Mitsubishi

Brooklyn Center, MN

4.5
975 Reviews
Welcome to Luther Brookdale Mitsubishi dealership proudly serves Anoka, Coon Rapids, Maple Grove, Osseo, Corcoran, Elk River, Columbia Heights, Crystal, Mounds View, St. Louis Park, Edina, Richfield, Minnetonka, Plymouth, Minneapolis, Golden Valley, Bloomington, Rogers, Brooklyn Park, Brooklyn Center, MN and the surrounding Minnesota areas. Here you will find a team dedicated to making your car-buying and owning experience hassle-free. This team is experienced, knowledgeable and ready to help. The exceptional, "hassle-free" customer service you will find at Luther Mitsubishi will remove any anxiety you might have about purchasing a vehicle. We are known for finding the best deals for our customers, and treating each customer like family.
Contact Dealership

4435 68th Ave N Suite B

Brooklyn Center, MN

55429

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Showing 975 reviews

December 04, 2019

Our experience Dean and Sean did an excellent job working the finance numbers so that we could acquire our new 2020 Mitsubishi! Thank you guys for all your hard wor More

by ROYMARQUISS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Mahbubani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Dreckman
Dec 04, 2019 -

Luther Brookdale Mitsubishi responded

Thank you, and congratulations. Enjoy your new Mitsubishi!

December 02, 2019

BEST EXPERIENCE BUYING A VEHICLE YET. I am really thankful to Jason Hall for his fantastic customer-centered focus and attention to detail. He made sure my new car was polished up beautifu More

by SCOOSH15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hall, Dan Nelson
Dec 07, 2019 -

Luther Brookdale Mitsubishi responded

Thank you so much for sharing your experience. The little things matter to us too!

November 30, 2019

1st time at new place Always a good experience. People actually seem to "give a darn" about doing a good job and making the customer comfortable and satisfied. Other plac More

by stevenharder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2019 -

Luther Brookdale Mitsubishi responded

That's awesome to hear. We look forward to seeing you back for routine maintenance, or just to say hi!

November 28, 2019

Great service! Accommodating and great service. Detailed and comprehensive too. They were welcoming and explained the services as well as the accommodations. Were al More

by EE_GLENN81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Mikolichek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tran
Nov 29, 2019 -

Luther Brookdale Mitsubishi responded

Great to hear. Thank you so much for taking the time to write a review, and for allowing us to earn your business.

November 27, 2019

Great!!! Overall great service from start to finish. Making the appointment over the phone to dropping off the car and picking it back up. All a breeze. More

by MARCY55374
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Walczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2019 -

Luther Brookdale Mitsubishi responded

We're glad everything went smoothly. Thank you!

November 27, 2019

Great staff! Helpful and friendly staff - went over and above to fix an additional problem we asked about at the last minute. Technician took extra time to unlock More

by LEGRID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tran
Nov 27, 2019 -

Luther Brookdale Mitsubishi responded

Awesome to hear. Thank you for entrusting us with your vehicle.

November 25, 2019

good experience buying a new car my expirence was excellent,They are friendly people.I would recommend my friends to this dealerships and Sean Mahbubani is friendly,helpful and he is More

by zinnobegich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Mahbubani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Sicsik
Nov 27, 2019 -

Luther Brookdale Mitsubishi responded

Thank you so much for your business and your review.

November 23, 2019

great experience, sales and finance Everything went great to my satisfaction. Got the deal i wanted done over the phone with Sean Mahbubani. I would recommend other looking for a vehicle More

by dkweierke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Mahbubani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Luther Brookdale Mitsubishi responded

Thank you. We are so happy we could make this experience easy. Thank you for your business.

November 22, 2019

Zero Stars They did a terrible job replacing cooler limes, after two attempts to replace, the Cooler lines are still leaking according to the dealership I use fo More

by NISHA051
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben and Jen, Charlie Rassouli
Nov 29, 2019 -

Luther Brookdale Mitsubishi responded

We are so sorry you feel this way. We would love to see what we can do to help. Although this particular vehicle was purchased "as is", our offer still stands to review the problem with you and see what we can do to make it right. We pride ourselves on exceeding our guests expectations, so we are sorry we fell way short here. Please call our service manager, Mandy, she would love to help.

Dec 09, 2019 -

NISHA051 responded

This post addressed the service performed, not the purchase of the vehicle. I would be happy to bring it in again, as the cooler lines are still leaking. It seems like a waste though as Mandy is who I worked with two weeks ago, and it was said that the cooler lines were fine, and refused to repair Mandy refused to honor the warranty of your service and I was told basically to buzz off the vehicle was purchased as is but you guys had replaced cooler lines recently before and again 2 days after my purchase of the vehicle. According rosedale Chrysler they are still leaking and you sent me home without a fix.

Dec 10, 2019 -

Luther Brookdale Mitsubishi responded

Sorry for the misunderstanding. Mandy actually wasn't the one that spoke to you, but she is the service manager, and our offer still stands. Please call her and arrange for a time to bring in your vehicle. If we made a mistake, we will own it. If not, we still help you to identify and correct the issue. We want to help you, and don't want it to be a waste of time. We'd appreciate you giving us the opportunity to make you happy. Thank you.

Dec 10, 2019 -

NISHA051 responded

Thank you for addressing my concerns I will follow up with Mandy.

November 22, 2019

Good experience The customer service is great. And they take there time to work with you to your satisfaction and budget wise. they are also friendly and welcoming. More

by christineotara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Rollins
Nov 29, 2019 -

Luther Brookdale Mitsubishi responded

Thank you so much for the 5 stars. We appreciate you taking the time to write a review, and for your business.

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