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Luther Brookdale Mitsubishi

Brooklyn Center, MN

4.4
979 Reviews

4435 68th Ave N Suite B

Brooklyn Center, MN

55429

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Showing 979 reviews

January 18, 2020

Great service from front to back. Did everything possible to get a deal done. The team made a stressful situation easier and worry free. I look forward to a great consumer to business relationship with you g More

by timothybetlach
Recommend Dealer
Yes
Employees Worked With
Eric Palmer, Scott Shragg, Jon Sicsik
Jan 18, 2020 -

Luther Brookdale Mitsubishi responded

Thank you Tim. We appreciate you giving us the opportunity to earn your business. Welcome to the Luther Mitsubishi famiy.

January 18, 2020

Nice place, Nice People Fast service, nice people to talk with, take care of the needed items and tell you what other things are due such as tire rotation, etc. More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandy Mikolichek
Jan 18, 2020 -

Luther Brookdale Mitsubishi responded

Thanks Ron. We appreciate your business, your review and entrusting us with your vehicle. Thank you.

January 10, 2020

Service was great! However the mechanic did not check the specs on the tires (we put on bigger tires than the original) and lowered pressure. More

by manilavang705
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 11, 2020 -

Luther Brookdale Mitsubishi responded

Thank you for your business, and sharing your experience. It served as a great reminder. Thank you!

January 10, 2020

No-fear Auto Service I hate visiting auto service businesses because I don't know much about cars. My brakes were occasionally squeaking. Jen told me my brakes were in ver More

by JLFINCK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen
Jan 11, 2020 -

Luther Brookdale Mitsubishi responded

Thank you so much for sharing your experience. We really appreciate your business, or at least attempt at your business :).

January 08, 2020

Your new dealership looks nice but much less personable than the old one. The people we have worked with before are all in the other side than the Mitsubishi. This visi More

by Rph53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dallas Adams, Chad Walczak
Jan 08, 2020 -

Luther Brookdale Mitsubishi responded

Thank you for sharing your experience. We are sorry it did not meet your expectations. From the sound of it, it certainly doesn't meet our expectations. On the bright side, Chad Walczak is still here, and does sell Mitsubishis, so please ask for him the next time you are in. If there's anything you could share with us to allow us to get better, our General Manager, Adam, would love to hear from you. Please feel free to call the dealership and ask for him.

January 04, 2020

Sluggish battery My battery, 3 yrs old, barely started my car. I called service ctr, they said to come in for a battery test. They fit me in, found that battery had More

by SINGLETON2436
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 07, 2020 -

Luther Brookdale Mitsubishi responded

Thanks for the 5 star review, and entrusting us with your vehicle. We really appreciate your business and loyalty.

January 04, 2020

Awesome service I’ve always been happy with the service received at Brookdale! My husband wishes he bought from here! we first went to the White Bear Lake Mitsubish More

by NICHA121211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Peterson, Moses Anariva, Service Department, Dan Nelson
Jan 07, 2020 -

Luther Brookdale Mitsubishi responded

Thank you so much. We are so glad that we earned your business and your loyalty. We appreciate you.

January 03, 2020

Fantastic Customer Service I always bring my Mitsubishi Mirage to Luther Brookdale Mitsubishi for servicing for almost 19 years, no matter what. Since my previous advisor retire More

by Stephen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Jan 07, 2020 -

Luther Brookdale Mitsubishi responded

Thanks Stephen. We really appreciate your business and loyalty? You sound like one of our longest Mitsubishi customers, we love that!

January 02, 2020

Very professional friendly staff Professional and friendly staff. My scheduled appointment was on-time. The waiting area was clean and pleasant to wait in. I would definitely recommen More

by CAMIWALTON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Dreckman, Kevin Tran
Jan 07, 2020 -

Luther Brookdale Mitsubishi responded

Thank you for your review, business, recommendation and of course the 5 stars! We appreciate it.

December 31, 2019

Thought the repair was happening Brought my car in to have the amplifier repaired or replaced. After three hours, I found out they were only diagnosing the problem and didn't fix any More

by PATRICKSMITH15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No names known
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