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Luther Brookdale Mitsubishi
Brooklyn Center, MN
979 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 07, 2020
Some concerns Service advisor Kevin Tran was excellent. He was wearing a mask and gloves. Most of the staff was not wearing any PPP including masks. I found it di Service advisor Kevin Tran was excellent. He was wearing a mask and gloves. Most of the staff was not wearing any PPP including masks. I found it difficult to separate myself from non PPP wearing staff and customers. Need to segregate PPP wearing customers like myself from those who are oblivious to the COVID risks. More
by George Welles
Verified CustomerEmployees Worked With
Kevin Tran
May 04, 2020
Trade in/Purchase - Excellent Service Overall great experience and very pleased with my purchase. Eric worked hard to make the process as easy and convenient as possible. He worked hard to Overall great experience and very pleased with my purchase. Eric worked hard to make the process as easy and convenient as possible. He worked hard to meet what I was hoping for and then some! More
by TSSTIDD
Employees Worked With
Eric Palmer
May 02, 2020
Tire Replacement I am very satisfied with the service I received. However, I am less than satisfied with the 25 word minimum required to complete this survey. I am very satisfied with the service I received. However, I am less than satisfied with the 25 word minimum required to complete this survey. More
by tdfay
Employees Worked With
Kevin Tran
April 27, 2020
Tire work It's been a while since I been to their location, and their new location is great! The service is everything I was looking for. It's been a while since I been to their location, and their new location is great! The service is everything I was looking for. More
by NLHANSE
Employees Worked With
Brandon Cogswell
April 23, 2020
Efficient and friendly. Nice facility, waiting area and coffee and snacks provided. Was able to discuss new lease options with Eric Palmer while waiting for free oil change. All done within an hour. coffee and snacks provided. Was able to discuss new lease options with Eric Palmer while waiting for free oil change. All done within an hour. More
by ROXYBJORNSON
Employees Worked With
Eric Palmer, Dallas Adams
April 22, 2020
Melissa at Luther Brookdale has been a pleasure to work with, from start to finish. Customer service was terrific. I’m looking forward to getting my new (to me) car, once a service is finished on the rear with, from start to finish. Customer service was terrific. I’m looking forward to getting my new (to me) car, once a service is finished on the rear hatch. More
by GIOSMIOS
Employees Worked With
Melissa Garvey, Dan Nelson
April 22, 2020
Great Team I had challenging credit and they found me a great deal. Very attentive and made sure I felt safe in light of Covid-19. Would definitely go back. I had challenging credit and they found me a great deal. Very attentive and made sure I felt safe in light of Covid-19. Would definitely go back. More
by keke41
Employees Worked With
Sean Heath , Joe Ruhland
