Luther Brookdale Mitsubishi

Always a pleasure working with JenniferShe is very Always a pleasure working with Jennifer She is very helpful and always explains what’s happeningalso it’s always easy to up appointments. Everyone th Always a pleasure working with Jennifer She is very helpful and always explains what’s happeningalso it’s always easy to up appointments. Everyone there is helpful and friendly More

got my car in fast and fixed without issue. very nice service team let me know everything before they fixed stuff so i knew what was wrong service team let me know everything before they fixed stuff so i knew what was wrong More

Jen was a great advisor. Got me in for an emergency tire repair due to a nail in my tire. Was a great visit and glad they were able to repair it! repair due to a nail in my tire. Was a great visit and glad they were able to repair it! More

Terrible service. When calling for facts was very condescending and didn’t listen at all. Didn’t want to even try to fix problem so took it when nothing done. Won’t be back condescending and didn’t listen at all. Didn’t want to even try to fix problem so took it when nothing done. Won’t be back More

Informative, professional and friendly. Docked them 1 star cause their car wash always seem to be down every time I get my car serviced there. star cause their car wash always seem to be down every time I get my car serviced there. More

Easy in and out for service. I felt safe with their "no touch" service, plenty of room in the waiting area to "distance" safely. I hadn't been able to figure out how to work the lift gate and mentioned thi touch" service, plenty of room in the waiting area to "distance" safely. I hadn't been able to figure out how to work the lift gate and mentioned this when I was paying for the service and the nice lady at the desk took the time to walk out to my car and walk me through it. Nice extra touch! More

This is our second experience with Luther. We are pleased with the service and friendly attitude of the service personel. We look forward to working with you in the future. with the service and friendly attitude of the service personel. We look forward to working with you in the future. More

Great! In and out in no time (1 1/2 hrs). One of the better service centers I have been to. You have really good coffee ! better service centers I have been to. You have really good coffee ! More

Buying a brand new vehicle should not take a week to install a remote starter nor should any customer have to return at a separate time (more than a week later) to retrieve purchasing documents. I rec install a remote starter nor should any customer have to return at a separate time (more than a week later) to retrieve purchasing documents. I received a phone call from service department stating my new vehicle would need to be returned in order for the remote start installation to be completed. However, the vehicle never left the premises. Again, it should not take a week for this installation. More

Our sales consultant was great. Ross Haugen helped facilitate a quick and easy sales process and understood our needs as a customer. Because of his knowledge of cars and sales he asked occasional ques facilitate a quick and easy sales process and understood our needs as a customer. Because of his knowledge of cars and sales he asked occasional questions which helped us see more clearly what we wanted in a new car. More