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Luther Brookdale Mitsubishi

Brooklyn Center, MN

4.5
977 Reviews
Welcome to Luther Brookdale Mitsubishi dealership proudly serves Anoka, Coon Rapids, Maple Grove, Osseo, Corcoran, Elk River, Columbia Heights, Crystal, Mounds View, St. Louis Park, Edina, Richfield, Minnetonka, Plymouth, Minneapolis, Golden Valley, Bloomington, Rogers, Brooklyn Park, Brooklyn Center, MN and the surrounding Minnesota areas. Here you will find a team dedicated to making your car-buying and owning experience hassle-free. This team is experienced, knowledgeable and ready to help. The exceptional, "hassle-free" customer service you will find at Luther Mitsubishi will remove any anxiety you might have about purchasing a vehicle. We are known for finding the best deals for our customers, and treating each customer like family.
Contact Dealership

4435 68th Ave N Suite B

Brooklyn Center, MN

55429

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Showing 977 reviews

December 08, 2021

Dear Sir or Madam,Friendly down to earth and very Dear Sir or Madam, Friendly down to earth and very professional and your service department is the best and . I can trust them with my car and you More

by bsmbmm007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tran
December 04, 2021

Nice vehicle option with friendly and fast staff. Waiting area was clean with plenty of goodies More

by nhmndk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandy Mikolichek
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2021

Great Customer Service and did everything was done in a timely fashion and done by the time I got from work. They also was nice enough to provide me with another vehicle to use until my car was finished. More

by DEMATRICE.HARRISON
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2021

Excellent customer service. The service center is very informative. I always feel welcome at Mitsubishi Luther. More

by tallayabyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeni, Eddie, Justin
December 02, 2021

Everyone is always so helpful and I never feel like they are upselling just to hit numbers. If you don’t need it, they let you know. I appreciate that. More

by mmrutledge2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tran
December 01, 2021

Friendly service from everyone… my car was fixed and ready for pickup sooner than estimated. More

by T.MCMASTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2021

My sales guy Reggie Thomas is awesome! Best experience I’ve ever had buying a car, hands down! More

by camiller71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2021

Horrible Dealership. Make sure to watch your paperwork at all times. We signed 0% on a brand new 2022 car and received a letter in the mail stating our interest rate is 3.89% which is beyond a joke. I would More

by mertricic
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Abiola Runsewe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vehab
Nov 29, 2021 -

Luther Brookdale Mitsubishi responded

Thank you for sharing your experience with us. Obviously, we are sorry to hear it was not a good experience. Our goal is always to exceed your expectations. We are empathetic that you feel you thought you were signing for 0% financing. We do go through all of the paperwork with our guests thoroughly, and you sign in multiple places that you understand the interest rate, the amount of interest you will pay over the course of the loan, your monthly payment, etc. We do care, and even offered to re-sign you out, and get you a lower interest rate. The lower interest rate is for a shorter term, so that didn't work for you. Unfortunately, we can't create 0%. We work with 30+ banks and credit unions. We don't finance your car, the banks do, and unfortunately, nobody is offering 0%. We know you will enjoy your your Outlander, and we are sincerely apologetic that we could not meet your expectations.

Nov 29, 2021 -

mertricic responded

You must of NOT read my post at all since I never wrote that I bought a Outlander because I didn’t. Also as I stated there is plenty of Banks and Dealerships offering 0% so don’t play the victim when you LIED the whole Time. You and your dealership are Thieves. Who in the world offers a brand new car for 3.89%. I have got better interest rates buying used cars before then this sketchy dealership.

November 28, 2021

I always have good service but last week it was exceptional. I had to get a new tire. They gave me a loaner, ordered the tire and got it on my car in time for me to leave for Iowa to celebrate Th More

by lbotner1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
November 27, 2021

Always professional and knows how to keep customers satisfied. Will definitely come back again for next maintenance More

by mmeb092187
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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