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Luther Brookdale Mitsubishi

Brooklyn Center, MN

4.4
977 Reviews
Welcome to Luther Brookdale Mitsubishi dealership proudly serves Anoka, Coon Rapids, Maple Grove, Osseo, Corcoran, Elk River, Columbia Heights, Crystal, Mounds View, St. Louis Park, Edina, Richfield, Minnetonka, Plymouth, Minneapolis, Golden Valley, Bloomington, Rogers, Brooklyn Park, Brooklyn Center, MN and the surrounding Minnesota areas. Here you will find a team dedicated to making your car-buying and owning experience hassle-free. This team is experienced, knowledgeable and ready to help. The exceptional, "hassle-free" customer service you will find at Luther Mitsubishi will remove any anxiety you might have about purchasing a vehicle. We are known for finding the best deals for our customers, and treating each customer like family.
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4435 68th Ave N Suite B

Brooklyn Center, MN

55429

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Showing 977 reviews

January 22, 2022

The service advisor was very helpful and was able to save me money by realizing that the work I scheduled was done just before I bought my car. More

by carrolltina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tran
January 19, 2022

I've been very happy with the appointment availability and length of service times when I've been in for regular maintenance. It's close to home. More

by cher625
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2022

It’s always a really good experience at Luther Brookdale Mitsubishi. Close to home, comfortable lobby and really amazing customer service. More

by Summer Taha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Walczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2022

Dealer advised me to get a straight pipe on my car until cadylic converter comes in. I was told at a welding shop that's a $10,000 fine for me. More

by Lrsloan1578
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Luther Brookdale Mitsubishi responded

Thank you for sharing your experience, and I'm sorry for the misunderstanding. As you know, there is a worldwide backorder on the catalytic converter. This is not exclusive to you, us or Mitsubishi. We are running at about 4 months right now. We are extremely empathetic, and obviously, we would much prefer that a) it didn't happen in the first place and b) that we could immediately solve your situation. What we suggested, if you didn't want to wait for an OEM part, was a universal catalytic converter from a muffler shop. Please feel free to call our service department for any clarification. We strive to provide world-class service, sometimes, the "world" doesn't cooperate. Thank you in advance for your understanding.

January 12, 2022

Went in for an oil change and other fluid maintenance. The service was fast and friendly. Nice waiting area with coffee and snacks. More

by troutmuchacho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
January 11, 2022

Mike Davis was very friendly , helpful, and listened. He made sure I felt very comfortable with the vehicle and my decision. I would highly recomand him to anyone and everyone that ask me if I know a car sa More

by LLSLAVIK_0607
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Berrisford
January 03, 2022

Ben and the team provide excellent 1 on 1 service! I went in for recalls. They got them done in one day with a nice rental vehicle to drive while they serviced my Lancer. Also, I had two new fob keys made. More

by lanceaerickson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Hanson
January 01, 2022

Got me in early was friendly and very helpful. Got a car wash and all the fluids checked and topped off. More

by KFLEISCHF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben hansen
January 01, 2022

There was a misunderstanding in knowing what I wanted and due to that I did not get everything I asked for. They apologized for the mistake and compensated me with some services that were not part of my deal More

by m_fareed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Haugen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2022

Was very happy with the wait, service, and wait area. Great wifi to help with my tasks. More

by chinn.stuff
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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