Back

Luther Brookdale Mazda - Service Center

Brooklyn Center, MN

4.6
943 Reviews

943 Reviews of Luther Brookdale Mazda - Service Center

Sort by
August 15, 2020

Everyone was courteous, and the service I got was very satisfactory and professional, both Ross and Kevin were patient and answered all my questions - I’m always pleased with the service team every time I More

by WUNMIFALADE
Recommend Dealer
Yes
Employees Worked With
Mandy Mikolichek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tran, Russ McMullen
August 15, 2020

Great customer service everytime I have visited there amazing building. Kind and helpful staff and great vehicles. I would recommend everyone to check them out. More

by MRNICKWEEKLEY
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
August 14, 2020

Great Service Have never missed an oil change since I bought my Mazda 3 from Luther Brookdale Mazda. Every time I do I'm greeted by Kevin Tran who is the best servi More

by Michael James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
August 14, 2020

Service was good.things look great with the car. I was notified of anything that needed to be done( if needed). All is good for now More

by towehzoatai
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
August 14, 2020

Excellent Service AND Honest I have been repeatedly impressed with the level of professionalism and honesty with every associate I've worked with. Thanks for putting a emphasis on More

by ssssands
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Haugen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Cogswell
August 13, 2020

Efficient & Easy Scheduled an appointment to have Apple Car Play installed in my Mazda CX5. Super easy and quicker than expected. Dallas was a great service person to More

by Silvr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2020

Everything was handled professionally, courteously, and efficiently. The representative was very polite and explained everything in detail. The kept me informed as to what was happening during the repair. More

by MARCHELLEHAGEN
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2020

As always, absolutely amazing customer service. I was also provided with a great courtesy car. The service was completed in a CB very timely manner. More

by DUNCANDOO1054
Recommend Dealer
Yes
Employees Worked With
Brandon Cogswell
August 05, 2020

Respectful Staff Any time I have been in to the dealership (looking, leasing, service, references, ...) the staff have been knowledgeable about their product, and have More

by newcar315
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross Haugen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Cogswell
August 03, 2020

Overall great service I was able to make an appointment online which was very convenient. Easy check-in process. Kevin was very welcoming and friendly. The wait was not bad More

by maculate86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Aug 03, 2020 -

Luther Brookdale Mazda responded

Thank you for entrusting us with your vehicle. We do routinely do a "Full Circle" inspection with service. I'm sorry if someone did not review that with you, or it was not performed. Please call Mandy, our service manager, and we'd be happy to check into it with you and make it right. Our goal is always to exceed your expectations, we are sorry that didn't happen this time.

...
55
...