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Luther Brookdale Mazda - Service Center

Brooklyn Center, MN

4.6
942 Reviews

942 Reviews of Luther Brookdale Mazda - Service Center

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February 08, 2021

Great service and the completion was quicker than I planned for. I took off one point for the dog in the waiting area brought in by another customer. We are already breathing through a mask - I don't n More

by owensramona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2021

Excellent customer service from Kevin. My loaner car was ready for me when I arrived. He explained everything that would be done and let me know promptly when it was ready. Very easy experience! More

by LTHORKELSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tran
February 06, 2021

I always receive great service when I have my Mazda and Mitsubishi serviced at Brookdale. Estimates are always true and service is never over prescribed. You can trust the Brookdale service department! More

by MITCHEHOPTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy Mikolichek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

This dealership from Vadim in sales to Dallas in service went out of their way to ensure everything was perfect with my new car. I really appreciate their dedication to customer service. More

by EALUTZ22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vadim Fateev
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2021

Kevin is the best! He is always very helpful and explains things very well. You guys have a great team and I will always come to you. More

by CWALCZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Walczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Mikolichek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tran
January 31, 2021

I have purchased/leased multiple vehicles over many years through Luther Mazda. Eric P. is outstanding and the entire service team, Dallas and Brandon, is top-notch! The new facility and waiting area is gr More

by kristopher1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Mikolichek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tran, Brandon Cogswell
January 28, 2021

I am a repeat Mazda customer. The new facility is really nice... customer service is tops! Everyone I have had the pleasure to work with has been great over the years. Friendly & professional always.... & More

by DMKRUSITO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Mikolichek
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad, Walczak, Kevin Tran, Brandon Cogswell
January 25, 2021

I am happy repeat customer! I highly recommend Luther Brookdale for Sales and Service. Their new facility is first class; modern, clean, good Wifi, and a comfortable place to wait for service. More

by Karen A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
January 25, 2021

Great service but wasn't clear that coming in for an oil change would cost me $111 with tire rotation. Need to be clearer with this. More

by CHRISYTIME12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2021

Kevin was great to with with! He was friendly and thorough but quick and to the point, and had me in and out in less time than expected. More

by ldclerico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
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