Luther Brookdale Mazda
Brooklyn Center, MN
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2,871 Reviews of Luther Brookdale Mazda
My wife and I were treated very well at Brookdale Mazda Mitsubishi. Eric Was helpful and I didn't feel pressured whatsoever. The car is fun to drive and gets great gas mileage; I'm very satisfied with my e Mitsubishi. Eric Was helpful and I didn't feel pressured whatsoever. The car is fun to drive and gets great gas mileage; I'm very satisfied with my experience. More
My daughter and I came to Luther to test drive a used car that ultimately was not a good fit. It wasn't a Luther-specific issue - we hadn't been able to find anything anywhere that met our criteria. We were that ultimately was not a good fit. It wasn't a Luther-specific issue - we hadn't been able to find anything anywhere that met our criteria. We were discouraged with the selection of cars within our price range, and were on a very tight time frame to find a car! This was our second time in the car buying process in a matter of weeks, as we had just been badly taken advantage of in a sale with a private seller. We wanted to do everything right this time, and find a car we could count on. Chad Walczak did not know our history with the other car, but he did know that there was a car on the lot just right for my college age daughter. He recommended we consider a slightly higher price range, and while that was a hard decision to make, it allowed us to drive away with a car that is safe, economical, fun, reliable, and whose entire maintenance history was done at the dealership from its very first mile. Peace of mind in the shape of a Mitsubishi Outlander. I am thankful for Chad's authentic manner. He listens, deals straight, and respects the customer and the business he's in. He has fun doing his job. My daughter is a first time car buyer, and he didn't patronize her. He taught her a few things she needed to know, and let her ask questions. Dan Nelson in finance deserves a mention as well. He was the nicest person I have ever encountered across the desk in a car buying transaction! I didn't feel pressured or pushed to add anything extra. Again, the word authentic comes to mind. Thanks for a great experience. I believe some things are meant to be, and I believe this was one of them. cheesy, maybe, but true. More
I have a lot of experience with Brookdale Mazda Mitsubishi and with Chad in particular. This was my third purchase and, as always, couldn't have been better. I can be very indecisive and difficult Mitsubishi and with Chad in particular. This was my third purchase and, as always, couldn't have been better. I can be very indecisive and difficult to work with but both Chad and Phil were extremely patient, friendly, and knowledgeable. Not only was Phil able to get me top dollar for my trade, but Chad worked hard to get me exactly what I wanted at a price I couldn't pass up. Even though the deal is final and it has been about three weeks since my purchase, Chad still keeps in contact and takes the time to answer any questions I may have. I would definitely refer others to Brookdale Mazda Mitsubishi. More
I stopped in to get my oil changed on my CX7, and while waiting, I walked through the showroom and saw the new Mazda 6, and I fell in love with it the new design. I contacted my salesman, Chad Walczak, wh waiting, I walked through the showroom and saw the new Mazda 6, and I fell in love with it the new design. I contacted my salesman, Chad Walczak, who I have bought my last 3 vehicles from because he is such a great guy and works hard to get us good deals, and he worked it out so that I could drive away with the car I wanted, and dropped my payments at the same time! Chad has always worked hard to get me the deal I need, and I will continue to buy my vehicles from him, plus I have referred customers to him that have also bought cars from him. We have always had great customer service from this dealership and I tell everyone to stop by there if they are looking for a vehicle. More
Chad made the entire experience painless. I went to luther knowing exactly what i wanted and what i wanted to spend and he was able to make it happen -quickly! He was very patient and not pushy at all luther knowing exactly what i wanted and what i wanted to spend and he was able to make it happen -quickly! He was very patient and not pushy at all. He was very knowledgable regarding the vehicle and willing to answer any questions we had. I would definitely recommend Chad to anyone looking to buy! Oh and I love the new CX5! Thanks Chad! More
We had a great experience shopping for a used car at Brookdale Mazda. We stopped in on a Saturday to see the used inventory and Eric got our needs whittled down to two vehicles. He showed the vehicles Brookdale Mazda. We stopped in on a Saturday to see the used inventory and Eric got our needs whittled down to two vehicles. He showed the vehicles to us and answered all of our questions knowledgeably. There was no pressure to test drive or commit to either one. We left and did some research and decided to purchase one of the vehicles from Eric. The Credit application was done on line and we were approved and ready to sign papers by Monday evening. This was the easiest process we experienced when purchasing a car. I highly recommend the dealership. More
Chad was quite friendly, laid-back and knowledgeable about the vehicle that I purchased. Even though it had only been in their inventory a couple of days, he we even wiling to track down his colleague w about the vehicle that I purchased. Even though it had only been in their inventory a couple of days, he we even wiling to track down his colleague who brought the car in to sit down and talk with me about the finer points of that transaction. Now, after having the vehicle for a month, I can say that it's one of the smartest purchases I've ever made. Chad helped make the whole process of attaining this car...fun! More
Eric was a pleasure to work with. We were shopping for a new car and wanted to trade in our old car. Eric was able to provide me with the clear numbers, thoroughly explained my financing options and suggest new car and wanted to trade in our old car. Eric was able to provide me with the clear numbers, thoroughly explained my financing options and suggested the best solution for us (we were looking for lowest monthly payments). In the end we were able to get the best quote at the nearest Mazda dealership. Thank you! More
I have been working with Chad Walczak for almost 10 years. I would not go anywhere to buy a car except him. I feel like I have a friend/relative in car business because he treats me with respect and al years. I would not go anywhere to buy a car except him. I feel like I have a friend/relative in car business because he treats me with respect and always tries hard to get repeat business. Highly recommended: He is not puchy: rather he provides all option to make a good purchase decision. More
I am a returning customer and, once more, Eric Palmer and Dan (lease/finance) made the experience an excellent one. Both have great listening skills (something rare in the car sales business). My requirement Dan (lease/finance) made the experience an excellent one. Both have great listening skills (something rare in the car sales business). My requirements were heard without pushy sales tactics so common in this industry. Again, both demonstrated genuine effort meeting my needs and the price was right within what I was looking for. I would strongly recommend this dealer. Keep up the great work! More



















