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Luther Brookdale Mazda
Brooklyn Center, MN
2,849 Reviews
The Luther Advantage is a complete and comprehensive package of benefits designed to make buying—and driving—a vehicle. From gasoline and car wash discounts to specials on collision or glass repair and e-mail service reminders, the Luther Advantage provides Luther customers with full range of valuable discounts, advantages and guarantees. And it's tough to beat the peace of mind that comes with a 5 Day-500 Mile Exchange Policy and Free CarFax Reports on pre-owned vehicles…or the Fixed Right Guarantee and On-Time Promise on repairs. Or discounted auto glass and paint services, or…
Well, you get the point. As much as we like satisfying customers, we like keeping them even more
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,849 reviews
September 17, 2023
Had a great experience here. Reggie Thomas was knowledgeable about the buying process and took great care of us! Would recommend this dealership if your looking to buy a Mazda. Reggie Thomas was knowledgeable about the buying process and took great care of us! Would recommend this dealership if your looking to buy a Mazda. More
by ekuban.noble
Verified CustomerEmployees Worked With
September 14, 2023
The service and the process was excellent. The stuff is exceptional and have good experience. The stuff is exceptional and have good experience. More
by KEYNAAN312
Employees Worked With
September 12, 2023
5 stars all around! Staff and Finance were really helpful and were nice to be around. Staff and Finance were really helpful and were nice to be around. More
by Isaac Madla
September 12, 2023
I purchased my vehicle here and always get my service done here as well. Never had a bad experience. done here as well. Never had a bad experience. More
by ALLEN.FILIPIAK
Employees Worked With
September 12, 2023
Great service. I have been a customer since 2003 and will continue to buy and service my vehicle there I have been a customer since 2003 and will continue to buy and service my vehicle there More
by LISASORENSON6516
September 10, 2023
Sales team were great and amazing. However the financing individual were terrible. I went in with receiving amazing help by the sales person helping me. The finance guy I had to see However the financing individual were terrible. I went in with receiving amazing help by the sales person helping me. The finance guy I had to see were just horrible. He was basically trying to force a warranty on me and I shouldn't have to said no 3 times. At which point he seemed angry. Also the rates and lender given to me did not seem genuine as I was first initially told something different. I would def not recommend this dealer to anyone. More
by kouv23
September 09, 2023
This was our second time leasing from Luther Mazda. We shopped around and, while there were vehicles my wife liked as much as the CX-5, the sales experience was the deciding factor. Ross was willing to We shopped around and, while there were vehicles my wife liked as much as the CX-5, the sales experience was the deciding factor. Ross was willing to negotiate a reasonable deal over email with a couple phone calls to discuss details. Other dealers tried to keep us in their showrooms as long as possible and then followed up constant phone calls and text messages. More
by wassondc
Employees Worked With
September 07, 2023
Sales experience was very good. Getting vehicle licensed with tabs has been a horrible experience. DMV has no record of tabs for our vehicle. Sales associate has been telling me th Getting vehicle licensed with tabs has been a horrible experience. DMV has no record of tabs for our vehicle. Sales associate has been telling me that he is working on it for weeks. No results or answers. Our family members are now having to drive a vehicle with expired tabs and risk getting pulled over and ticketed. More
by mackj6666
Employees Worked With
September 07, 2023
The sales person is passionate and patient, the staff explained everything in details, I enjoy shopping at luther. explained everything in details, I enjoy shopping at luther. More
by yuanerworld01
September 07, 2023
When we first arrived, the reception was prompt. The Sales Representative, Alex Rench, was very personable, patient, and knowledgeable. The technology on this vehicle is pretty complex, so he The Sales Representative, Alex Rench, was very personable, patient, and knowledgeable. The technology on this vehicle is pretty complex, so he had to explain some things more than once. That is where his patience and knowledge were virtues. All of the Luther people were friendly. More
by krogren1
Employees Worked With
Other Employees :
VERY prompt and knowledgeable.
