Luther Brookdale Mazda

This dealership was really really really really really really really really really really really good. really really really really really really good. More

Superior service! ! From sales to maintenance, Brookdale Mazda's professionals have continued to impress me. As a customer, I want value, and to be valued. I want to tr ! From sales to maintenance, Brookdale Mazda's professionals have continued to impress me. As a customer, I want value, and to be valued. I want to trust my sales associate to be honest, and forthcoming with any and all information regarding my purchase, allowing me to make the best decision for ME. I want to trust my mechanic to be knowledgeable and efficient, and to communicate with me about services, costs and time constraints. Honesty, Integrity, communication and superb service, this is why I have become a loyal Brookdale Mazda client. I trust Brookdale Mazda and their people, and it's a good feeling. Lynn Mooney- real Brookdale Mazda customer since 03/2023 More

Ross was friendly and easy to work with, he made purchasing new car less stressful. purchasing new car less stressful. More

It wasGreat service. . Good Instruction.. Addressed Screen issues with the battery on car being low. . Good Instruction.. Addressed Screen issues with the battery on car being low. More

Very professional and personable service. They take excellent care of my cars. Very comfortable waiting area They take excellent care of my cars. Very comfortable waiting area More

excellent service, really like the vieos from the tech. would definitely recommend getting services done there would definitely recommend getting services done there More

Good receiving and good service, it’s like trot my own car. I like it. car. I like it. More

Not a very good experience buying my Mazda CX-90. Our salesman, Andrew K. never told us that this vehicle was actually a hybrid type vehicle. I don't like hybrids and did not want to buy a hybrid. My Our salesman, Andrew K. never told us that this vehicle was actually a hybrid type vehicle. I don't like hybrids and did not want to buy a hybrid. My reasons are, no one can tell you how long the lithium battery will last and how much it costs to replace it. It just adds complexity to the vehicle. I even asked multiple personnel in both the sales and service department at Luther Mazda and they couldn't answer the questions. One person told me that a replacement battery costs "a lot". Just what I needed to hear! The salesman never did a visual walk around the car at delivery. SO, now I'm stuck with a hybrid vehicle. We've also had issues with the radio not playing when starting the car. We have to turn it off and restart it to get the radio to play. It's done this at least a dozen times in the past three weeks. The service person says he can't duplicate the issue, so nothing was done. I'm sure there's something that they could do, like reload the software, or replace the head unit. Something's wrong with it! I'm certainly not making it up. I guess it's just par for the course. All they care about is selling the vehicle. My husband is very upset and disappointed how this whole transaction was handled. Going to make it right Luther? More

Ross Haugen was great. We connected via Costco’s auto service and had requested a specific CX-90 package via text/email while we were on vacation. He had the exact model We connected via Costco’s auto service and had requested a specific CX-90 package via text/email while we were on vacation. He had the exact model and color combo transferred to his dealership that day. We came in a few days later to sit the i’s and cross the t’s. Super smooth transaction! More

Five star from drive in to the wait to the drive out. Everything was great Everything was great More