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Luther Brookdale Mazda
Brooklyn Center, MN
2,844 Reviews
The Luther Advantage is a complete and comprehensive package of benefits designed to make buying—and driving—a vehicle. From gasoline and car wash discounts to specials on collision or glass repair and e-mail service reminders, the Luther Advantage provides Luther customers with full range of valuable discounts, advantages and guarantees. And it's tough to beat the peace of mind that comes with a 5 Day-500 Mile Exchange Policy and Free CarFax Reports on pre-owned vehicles…or the Fixed Right Guarantee and On-Time Promise on repairs. Or discounted auto glass and paint services, or…
Well, you get the point. As much as we like satisfying customers, we like keeping them even more
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,844 reviews
October 22, 2023
Friendly, helpful and professional service from each individual I encountered- sales , financial, service and educator. individual I encountered- sales , financial, service and educator. More
by rkcopa
Verified Customer
October 17, 2023
Outstanding customer care and support. I was able to have my Mazda CX-5 emergency serviced because of a ‘critical’ engine warning light without an appointment. The issue was diagnosed and I was able to have my Mazda CX-5 emergency serviced because of a ‘critical’ engine warning light without an appointment. The issue was diagnosed and repaired while I waited in the comfortable customer lounge. The Luther Brookdale Mazda Service Department is unparalleled when it comes to customer service.. More
by DUNCANDOO1054
Employees Worked With
October 16, 2023
Luther Brookdale Mazda sold me the only Suv they had in a color that I liked. My experience was excellent in every respect. color that I liked. My experience was excellent in every respect. More
by rschroed0
Employees Worked With
October 15, 2023
Chad listened to what I was looking for and found several solutions quickly. Abiola explained everything very well and answered all our questions. Not a high pressure sales environment making the experience solutions quickly. Abiola explained everything very well and answered all our questions. Not a high pressure sales environment making the experience enjoyable. More
by MARKLESSARD
October 14, 2023
Easy check in. Nice waiting area with coffee and snacks. Thank you!!! Appreciate the car wash too and the tech video. Nice waiting area with coffee and snacks. Thank you!!! Appreciate the car wash too and the tech video. More
by sharonmullen
Employees Worked With
October 09, 2023
I couldn't believe how fast I got a response to my question. It was the end of the day on a Saturday, I thought I would hear from them on Monday. A few minutes later I received an email and a text m question. It was the end of the day on a Saturday, I thought I would hear from them on Monday. A few minutes later I received an email and a text message from Mallory. Everyone I spoke with was very polite. I had to brag to my dad when I got off the phone about how caring Brookdale Luther Mazda is. More
by lacerol6320
Employees Worked With
October 09, 2023
They provide a great customer service, making the experience very smooth and pain-free. Chad takes very good care of us! experience very smooth and pain-free. Chad takes very good care of us! More
by mateuspeiter
October 09, 2023
Great buying experience! We Will consider dealing with Luther Brookdale Mazda for our next car purchase. We Will consider dealing with Luther Brookdale Mazda for our next car purchase. More
by Mac_shack
Employees Worked With
October 06, 2023
Scott was amazing. . He was kind, patient, caring, and was great to talk to. Luther cares about their customers and it shows. They want to make sure you get what you ne . He was kind, patient, caring, and was great to talk to. Luther cares about their customers and it shows. They want to make sure you get what you need. They go over everything. I appreciated being shown how to use the app and all the gadgets in my new vehicle. Everyone was friendly, professional, and passionate about their company and the product they sell. I would recommend my family and friends to purchase their next vehicle from them. More
by lacerol6320
Employees Worked With
