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Luther Brookdale Mazda
Brooklyn Center, MN
2,847 Reviews
The Luther Advantage is a complete and comprehensive package of benefits designed to make buying—and driving—a vehicle. From gasoline and car wash discounts to specials on collision or glass repair and e-mail service reminders, the Luther Advantage provides Luther customers with full range of valuable discounts, advantages and guarantees. And it's tough to beat the peace of mind that comes with a 5 Day-500 Mile Exchange Policy and Free CarFax Reports on pre-owned vehicles…or the Fixed Right Guarantee and On-Time Promise on repairs. Or discounted auto glass and paint services, or…
Well, you get the point. As much as we like satisfying customers, we like keeping them even more
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,847 reviews
October 23, 2023
Eddie nailed it when listening to what I needed and having a true understanding of my urgency in the matter. He made the car shopping experience painless. He was very informative about the vehicle. Mos having a true understanding of my urgency in the matter. He made the car shopping experience painless. He was very informative about the vehicle. Most of the sales persons that we encountered on that day were friendly and welcoming. More
by F@tgirl01
Verified Customer
October 23, 2023
Chad was great to work with! Always exceeded my needs requested and had answers to all my questions right away. Always exceeded my needs requested and had answers to all my questions right away. More
by JONATHON.BOIKE
Employees Worked With
October 23, 2023
primero el bendor mike te ace sentir como su amigo y no trata de bederte sino que tu le dices lo que quieres y nunca te presiona trata de bederte sino que tu le dices lo que quieres y nunca te presiona More
by cast6469
Employees Worked With
October 22, 2023
Friendly, helpful and professional service from each individual I encountered- sales , financial, service and educator. individual I encountered- sales , financial, service and educator. More
by rkcopa
October 17, 2023
Outstanding customer care and support. I was able to have my Mazda CX-5 emergency serviced because of a ‘critical’ engine warning light without an appointment. The issue was diagnosed and I was able to have my Mazda CX-5 emergency serviced because of a ‘critical’ engine warning light without an appointment. The issue was diagnosed and repaired while I waited in the comfortable customer lounge. The Luther Brookdale Mazda Service Department is unparalleled when it comes to customer service.. More
by DUNCANDOO1054
Employees Worked With
October 16, 2023
Luther Brookdale Mazda sold me the only Suv they had in a color that I liked. My experience was excellent in every respect. color that I liked. My experience was excellent in every respect. More
by rschroed0
Employees Worked With
October 15, 2023
Chad listened to what I was looking for and found several solutions quickly. Abiola explained everything very well and answered all our questions. Not a high pressure sales environment making the experience solutions quickly. Abiola explained everything very well and answered all our questions. Not a high pressure sales environment making the experience enjoyable. More
by MARKLESSARD
October 14, 2023
Easy check in. Nice waiting area with coffee and snacks. Thank you!!! Appreciate the car wash too and the tech video. Nice waiting area with coffee and snacks. Thank you!!! Appreciate the car wash too and the tech video. More
by sharonmullen
Employees Worked With
October 09, 2023
I couldn't believe how fast I got a response to my question. It was the end of the day on a Saturday, I thought I would hear from them on Monday. A few minutes later I received an email and a text m question. It was the end of the day on a Saturday, I thought I would hear from them on Monday. A few minutes later I received an email and a text message from Mallory. Everyone I spoke with was very polite. I had to brag to my dad when I got off the phone about how caring Brookdale Luther Mazda is. More
by lacerol6320
Employees Worked With
October 09, 2023
They provide a great customer service, making the experience very smooth and pain-free. Chad takes very good care of us! experience very smooth and pain-free. Chad takes very good care of us! More
by mateuspeiter
