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Luther Brookdale Mazda
Brooklyn Center, MN
2,844 Reviews
The Luther Advantage is a complete and comprehensive package of benefits designed to make buying—and driving—a vehicle. From gasoline and car wash discounts to specials on collision or glass repair and e-mail service reminders, the Luther Advantage provides Luther customers with full range of valuable discounts, advantages and guarantees. And it's tough to beat the peace of mind that comes with a 5 Day-500 Mile Exchange Policy and Free CarFax Reports on pre-owned vehicles…or the Fixed Right Guarantee and On-Time Promise on repairs. Or discounted auto glass and paint services, or…
Well, you get the point. As much as we like satisfying customers, we like keeping them even more
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,844 reviews
May 14, 2022
I was at the dealership for almost six hours when purchasing my vehicle which was a little frustrating. I’m not sure if this was because of understaffing or something else. Other than that, the emplo purchasing my vehicle which was a little frustrating. I’m not sure if this was because of understaffing or something else. Other than that, the employees were very friendly and super helpful. More
by tara.burklund
Verified Customer
May 14, 2022
I CAME TO MAZDA THE SUMMER OF 2021. .....MET MR.''REGGIE THOMAS WHO SHARED ''HOW TO CHOSE A NEW CAR''......HOWEVER, I STILL OWED ON MY PRESENT CAR, & PERHAPS SPRING & I WOULD RETURN I .....MET MR.''REGGIE THOMAS WHO SHARED ''HOW TO CHOSE A NEW CAR''......HOWEVER, I STILL OWED ON MY PRESENT CAR, & PERHAPS SPRING & I WOULD RETURN IN THE SPRING OF 2022. WELL, TRANSMISSION ON MY VERSA ONE DIED.....SHE WAS TOWED TO MAZDA, AND I GOT A RIDE...& MR. THOMAS GOT ME INTO MY NEW CAR.....I'M OF THE MIND SET, THAT I SHOULD TRADE EVER YEAR TOAVOID THE TOWING CHARGES..HOWEVER, MY NEW ONE RIDES SO SMOOTH.....I MIGHT STRETCH IT OUT TO TWO YEARS..I HATE CAR REPAIRS!!! I LOVE MAZDA!!! More
by ''A LITTLE OLE LADY''
May 14, 2022
Great customer service and knowledgeable staff. The team is very friendly from sales to service. And yeah the environment is really nice too. The team is very friendly from sales to service. And yeah the environment is really nice too. More
by PAULRJENNINGS
May 13, 2022
Friendly service and very helpful of needs and customer questions and helpfulness to solve any issues questions and helpfulness to solve any issues More
by jordansallgood
Employees Worked With
May 12, 2022
Service was great, Staff was great, Love the lounge and it is clean, Overall is Perfect. it is clean, Overall is Perfect. More
by WEIXINCHEN279
May 12, 2022
My family had a great time buying our new car. Alex. R WAS GREAT!! Best car buying experience ever. Everything was straight forward. Thanks Alex and Brookdale Mazda!! Alex. R WAS GREAT!! Best car buying experience ever. Everything was straight forward. Thanks Alex and Brookdale Mazda!! More
by Josh R
Employees Worked With
May 12, 2022
Wahab is a good salesperson and he knows how to cater to the needs of the customer. the needs of the customer. More
by ojitamishra90
Employees Worked With
May 11, 2022
Sales staff were knowledgeable about the products and answered any questions I had. They explained the features of my CX-5 during the test drive and before delivery. answered any questions I had. They explained the features of my CX-5 during the test drive and before delivery. More
by jason.garrett001
Employees Worked With
Amelia Krinitsyn
May 11, 2022
I like being treated with respect. Chad in sales listened to what we needed and the service dept. was clear on all points included and what it would cost. Chad in sales listened to what we needed and the service dept. was clear on all points included and what it would cost. More
by Hostalover
May 11, 2022
Staff is friendly and courteous. Kept me informed as to the progess of the work. Work was done in the stated time frame. Waiting is area is pleasant for reading. Kept me informed as to the progess of the work. Work was done in the stated time frame. Waiting is area is pleasant for reading. More
by jmabcc
Employees Worked With
