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Luther Brookdale Mazda
Brooklyn Center, MN
2,844 Reviews
The Luther Advantage is a complete and comprehensive package of benefits designed to make buying—and driving—a vehicle. From gasoline and car wash discounts to specials on collision or glass repair and e-mail service reminders, the Luther Advantage provides Luther customers with full range of valuable discounts, advantages and guarantees. And it's tough to beat the peace of mind that comes with a 5 Day-500 Mile Exchange Policy and Free CarFax Reports on pre-owned vehicles…or the Fixed Right Guarantee and On-Time Promise on repairs. Or discounted auto glass and paint services, or…
Well, you get the point. As much as we like satisfying customers, we like keeping them even more
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,844 reviews
October 17, 2022
I shopped at many different Mazda locations, the Brooklyn Center one was by far the absolute best! From the moment we walked in the door - treated with kindness and felt like they actually wanted to help ma Center one was by far the absolute best! From the moment we walked in the door - treated with kindness and felt like they actually wanted to help make our experience great. Good job staff you all rock! Could have bought a car slightly cheaper at another dealership but choose this one specifically for the outstanding staff. More
by smashingtoe
Verified CustomerEmployees Worked With
October 17, 2022
Service was performed promptly; however splashguard was installed with few minor scuffle on the moulding and wrong screws were used to put in two splashguards. installed with few minor scuffle on the moulding and wrong screws were used to put in two splashguards. More
by YDCHO
October 15, 2022
Service was good. I’m not a fan of purchasing vehicles so generally would not provide a perfect score. I’m not a fan of purchasing vehicles so generally would not provide a perfect score. More
by KRISTYMORTER
October 14, 2022
Fast,clean , professional customer service . Easy to schedule , great updates and extraordinary staff. Hassle free Easy to schedule , great updates and extraordinary staff. Hassle free More
by PR.VARUN
October 12, 2022
I was very pleased with my recent transaction. I traded in my 9 yr old CX9 and purchased a new one. I got very lucky when I called into the sales department. James answered and this was the sta I traded in my 9 yr old CX9 and purchased a new one. I got very lucky when I called into the sales department. James answered and this was the start of a very easy and fun process. James was outstanding! He made sure the vehicle I was interested in was waiting for test drive when I arrived. He answered all my questions and made sure I was comfortable with everything before I left. And he followed up with a phone call a couple of days later, which I appreciated. James is very easy to work with, and really knows the Mazda product. I highly recommend Brookdale Mazda, and if your looking to buy a new one, call and ask for James! More
by MITCHEHOPTON
Employees Worked With
October 05, 2022
Good customer experience. Rania was a pleasure to work with. Would recommend Rania and Luther Mazda to others Rania was a pleasure to work with. Would recommend Rania and Luther Mazda to others More
by SAMK03
Employees Worked With
October 03, 2022
Was “forgotten” after oil change and was there extra long. However one of the service managers made up for it which was very appreciated. He was apologetic, polite and professional. long. However one of the service managers made up for it which was very appreciated. He was apologetic, polite and professional. More
by DENISELKARA
Employees Worked With
October 02, 2022
Pleasant and easy buying experience. Melissa Garvey did a fantastic job! It's our 2nd purchase of a Mazda CX5 with her. Best price in the metro area. Melissa Garvey did a fantastic job! It's our 2nd purchase of a Mazda CX5 with her. Best price in the metro area. More
by clandaeta
