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Luther Brookdale Mazda
Brooklyn Center, MN
2,844 Reviews
The Luther Advantage is a complete and comprehensive package of benefits designed to make buying—and driving—a vehicle. From gasoline and car wash discounts to specials on collision or glass repair and e-mail service reminders, the Luther Advantage provides Luther customers with full range of valuable discounts, advantages and guarantees. And it's tough to beat the peace of mind that comes with a 5 Day-500 Mile Exchange Policy and Free CarFax Reports on pre-owned vehicles…or the Fixed Right Guarantee and On-Time Promise on repairs. Or discounted auto glass and paint services, or…
Well, you get the point. As much as we like satisfying customers, we like keeping them even more
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,844 reviews
November 06, 2022
The entire process was enjoyable and honestly felt luxurious even though it wasn't a luxury brand. We were well taken care of, it felt like everyone went above and beyond to make the car-buying experi luxurious even though it wasn't a luxury brand. We were well taken care of, it felt like everyone went above and beyond to make the car-buying experience enjoyable. More
by cailleanbmagee
Verified CustomerEmployees Worked With
November 05, 2022
Luther Brookdale made my car shopping experience much easier than it had been with dealerships before I consulted them. easier than it had been with dealerships before I consulted them. More
by Taylor
Employees Worked With
November 04, 2022
Great people they come to you right away to get to what you need to get done you need to get done More
by makaveli028
Employees Worked With
November 03, 2022
Nice clean dealership, helpful staff. Purchased new, didn't have to wait too long for delivery. Ross Haugen is very helpful, secured my vehicle even with the tight supply. Highly recommen Purchased new, didn't have to wait too long for delivery. Ross Haugen is very helpful, secured my vehicle even with the tight supply. Highly recommend! More
by chimera10
Employees Worked With
November 02, 2022
A service technician scheduled my SUV for door ding repair, and also lined up a loaner car. Great! Then, late in the day - after my callls to find out if my vehicle was repaired went unanswered I dro repair, and also lined up a loaner car. Great! Then, late in the day - after my callls to find out if my vehicle was repaired went unanswered I drove home a calling again and leaving a message that I was taking the long way home just in case I my car was ready. After I got home, I got a call to tell me repairs were not done - the program I purchased did not cover because the paint was cracked. The next day I got a call asking me to call the dealership before I came to pick up my car. When I called I learned that a security guard damaged my car the night before. It took until yesterday - 18DAYS- to learn what was being repaired, where the car was. I still do not know when it will be ready for pickup. Called to the device tech and service manager went unanswered. Or vague voice messages were left. I got answers when I threatened to get legal counsel. More
by LAFOLSTAD
Employees Worked With
Other Employees :
Chris - service tech, Chris service manager
November 02, 2022
Alex was the best. He was with us during the entire experience. Very knowledgeable and definitely customer service minded. He was with us during the entire experience. Very knowledgeable and definitely customer service minded. More
by gundy1448
Employees Worked With
November 02, 2022
Pleasant service. Clean facilities. Friendly staff. Wait time is acceptable. Many thanks and will return Clean facilities. Friendly staff. Wait time is acceptable. Many thanks and will return More
by jbenton24kt
Employees Worked With
November 01, 2022
Bought my first car at this location. Everyone was great, especially Jake Rothers who was super helpful! Everyone was great, especially Jake Rothers who was super helpful! More
by Nibeneme
Employees Worked With
November 01, 2022
Went smooth and fast, Ross gave me an answer every question I have. Would recommend . question I have. Would recommend . More
by yialee5555
October 31, 2022
Everyone was very kind and helpful. Sales listened to me and made sure I got the car I wanted, not just the first available. Finance made sure I got a great rate and the buying exp Sales listened to me and made sure I got the car I wanted, not just the first available. Finance made sure I got a great rate and the buying experience was easy and efficient. More
by karla.labuhn
