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Luther Brookdale Mazda

Brooklyn Center, MN

4.6
2,844 Reviews
The Luther Advantage is a complete and comprehensive package of benefits designed to make buying—and driving—a vehicle. From gasoline and car wash discounts to specials on collision or glass repair and e-mail service reminders, the Luther Advantage provides Luther customers with full range of valuable discounts, advantages and guarantees. And it's tough to beat the peace of mind that comes with a 5 Day-500 Mile Exchange Policy and Free CarFax Reports on pre-owned vehicles…or the Fixed Right Guarantee and On-Time Promise on repairs. Or discounted auto glass and paint services, or… Well, you get the point. As much as we like satisfying customers, we like keeping them even more
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4435 68th Ave N Suite A

Brooklyn Center, MN

55429

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Showing 2,844 reviews

December 04, 2022

I I I I I I I I I I I I I I i. More

by andrewarchambault
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PANG
December 01, 2022

Second car from Brookdale Mazda. The staff is friendly and helpful. The facility is clean! More

by ccv914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Garvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2022

Service writer was knowledgeable and professional. He was helpful and accommodated my desire for an efficient, value-focused service. More

by alkramer531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
November 29, 2022

Great Friendly service, the Mazda team addressed all my needs and concerns. I never need to stress about bringing my vehicle in to Luther Brookdale Mazda! More

by JESSICA.SIROIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Underwood
November 28, 2022

Ross made everything easy and seamless throughout the whole process! I would highly recommend this dealership. More

by acmgbrown4
Recommend Dealer
Yes
Employees Worked With
Ross Haugen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Mikolichek
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2022

I was told a GM was to call me back and they did not . In regards to my lease. I-would that call back More

by brbrwgnr55
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam Dietz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2022 -

Luther Brookdale Mazda responded

Hi Barbara. Thank you for sharing your experience. I'm glad that you did receive our General Manager's call, and you had the opportunity to talk it through with him. While we sincerely apologize that your first request went unanswered, that is not our standard. However, we are happy we ultimately talked. Thank you so much for being part of the Luther Mazda Family.

November 26, 2022

They helped me in my first car purchase experience. Everything went smooth and the communication was great. More

by adam.vo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Rothers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Midayah Major
November 25, 2022

Great service and very straight forward, Ross and the manager in finance were both great and patient with my husband and I More

by Lucykptvu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Haugen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abiola Runsewe
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2022

James did a great job with my transaction. He clearly laid everything out, and the whole process of buying new CX9 and trading in my old CX9 went very smoothly. James is passionate about his More

by MITCHEHOPTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2022

Happy all the way around. Very fair and easy to deal with. I wish all dealerships were as great as this one! More

by pixpix6
Recommend Dealer
Yes
Employees Worked With
Scott Shragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Reiher
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