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Luther Brookdale Mazda
Brooklyn Center, MN
2,844 Reviews
The Luther Advantage is a complete and comprehensive package of benefits designed to make buying—and driving—a vehicle. From gasoline and car wash discounts to specials on collision or glass repair and e-mail service reminders, the Luther Advantage provides Luther customers with full range of valuable discounts, advantages and guarantees. And it's tough to beat the peace of mind that comes with a 5 Day-500 Mile Exchange Policy and Free CarFax Reports on pre-owned vehicles…or the Fixed Right Guarantee and On-Time Promise on repairs. Or discounted auto glass and paint services, or…
Well, you get the point. As much as we like satisfying customers, we like keeping them even more
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,844 reviews
December 23, 2022
I knew this was going to be a hard fix, (I'd been struggling with it for quite awhile). When the first attempt didn't work (the check engine lite came back on) Dallas (the service person) took the struggling with it for quite awhile). When the first attempt didn't work (the check engine lite came back on) Dallas (the service person) took the car back and tried something different. The second fix worked. More
by jfitz392
Verified Customer
December 23, 2022
The experience of buying the care went well. But the service center is another story. Took my Mazda CX-5 for service for a loud noise coming from my passenger headlight. They told me "it was not But the service center is another story. Took my Mazda CX-5 for service for a loud noise coming from my passenger headlight. They told me "it was nothing and normal". Took it to inver Grove Mazda and they replaced it due to a faulty motor in the headlight. Definitely steer clear of this dealership service center. I was also told I was going to get a complimentary car wash and never received one. More
by Benisle2
December 22, 2022
Pickup & drop off service is nice. They sent me a video of what’s going on. Happy with service. They sent me a video of what’s going on. Happy with service. More
by C Curtis
Employees Worked With
December 22, 2022
45 minute appointment took 90+minutes. When I inquired they said "oh yes, your car is done". I'm not sure how long they would have let me sit there. When I inquired they said "oh yes, your car is done". I'm not sure how long they would have let me sit there. More
by JODIFAYE2427
December 22, 2022
Great service with low pressure from sales team and great quality cars at a reasonable price! quality cars at a reasonable price! More
by twdeibert
December 21, 2022
It was a lovely experience at Luther Mazda. We are very much satisfied with the service provided by Mr. Laith Albatal, he is very professional. I would also like to thank Mr. Sean Madhubani for We are very much satisfied with the service provided by Mr. Laith Albatal, he is very professional. I would also like to thank Mr. Sean Madhubani for the smoother processing of delivery. More
by ari-roy
Employees Worked With
Laith Albatal
December 20, 2022
Great communication. Always accurate with the time service will take. Don’t ever feel pressured to do any service. Always accurate with the time service will take. Don’t ever feel pressured to do any service. More
by DYLAN.OLSON
December 19, 2022
It was nice experience at luther, Ms Melissa (product manager) is awesome, she handled my new car buying easily. Very patient and humble. manager) is awesome, she handled my new car buying easily. Very patient and humble. More
by naveen shakya
Employees Worked With
December 17, 2022
Brought vehicle in for tire rotation. Left dealership and had “cupping”/rubbing noise which was not told would happen. Had to bring vehicle back in to determine it is due to needing new t Left dealership and had “cupping”/rubbing noise which was not told would happen. Had to bring vehicle back in to determine it is due to needing new tires. Frustrated that this was not addressed when tires were rotated and had to make 2nd appt which than was not properly explained what the issue was More
by jmsorby
