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Luther Brookdale Mazda
Brooklyn Center, MN
2,844 Reviews
The Luther Advantage is a complete and comprehensive package of benefits designed to make buying—and driving—a vehicle. From gasoline and car wash discounts to specials on collision or glass repair and e-mail service reminders, the Luther Advantage provides Luther customers with full range of valuable discounts, advantages and guarantees. And it's tough to beat the peace of mind that comes with a 5 Day-500 Mile Exchange Policy and Free CarFax Reports on pre-owned vehicles…or the Fixed Right Guarantee and On-Time Promise on repairs. Or discounted auto glass and paint services, or…
Well, you get the point. As much as we like satisfying customers, we like keeping them even more
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,844 reviews
January 10, 2023
I had sent a message asking if car was still available. They said yes. When we arrived to test drive they had a different 2015 Rogue ready for us that was more expensive. When we asked about the 2010 he s They said yes. When we arrived to test drive they had a different 2015 Rogue ready for us that was more expensive. When we asked about the 2010 he said it had already sold. Waste of our time. More
by mariam
Employees Worked With
January 10, 2023
Very cool and good dealership. I have not had any issues with them as they are very cool and good. I have not had any issues with them as they are very cool and good. More
by ELLIN332
Verified CustomerJanuary 09, 2023
I normally have a good experience here but if my last visit was my first I would never come back. I was quoted and hour and half and was there for over three hours (despite having an appointment). I was visit was my first I would never come back. I was quoted and hour and half and was there for over three hours (despite having an appointment). I was given a quote for over a thousand dollars of repairs but the video system was down so they couldn’t show me any of the issues. More
by jgoodsell02
Employees Worked With
N/A
January 08, 2023
Good service, clean, good attention attention attention attention attention attention attention attention attention attention attention attention attention attention attention attention attention attention attention More
by fliatierradeleste
January 08, 2023
I just went in for an oil change, but found the experience very pleasant and reassuring. I have an older car, so I'm not exactly on a maintainence schedule I can figure out and was happy to be told experience very pleasant and reassuring. I have an older car, so I'm not exactly on a maintainence schedule I can figure out and was happy to be told I had some due. All my fluids were checked and an inspection was done that found a cracked belt which also was replaced. I found the price to be very reasonable. The only disappointment was that all my tires were filled to 10 pounds less than they were supposed to be, but that was an easy fix. More
by 1snoopfish
January 07, 2023
The people I had interaction with were all helpful and friendly. Was given a vehicle to use while the service was performed on my vehicle for no charge. Price even ended up slightly less than what was ori friendly. Was given a vehicle to use while the service was performed on my vehicle for no charge. Price even ended up slightly less than what was originally proposed. More
by PAUL.MINER
January 07, 2023
I would definitely recommend the service center; however, I am disappointed in its ability to honor a bundle of oil purchases I made with my new car. I was told they are expiring this month, not having been I am disappointed in its ability to honor a bundle of oil purchases I made with my new car. I was told they are expiring this month, not having been used. Why would there be an expiration date?! More
by GREGORYHEINECKE
Employees Worked With
January 06, 2023
I have purchased two different Mazda's from this dealer. Always get a good price and great customer service. Absolutely, no complaints about these guys. Always get a good price and great customer service. Absolutely, no complaints about these guys. More
by PROTHERS
January 06, 2023
I was treated poorly and I feel I was scammed given I had to come in 4 weeks in a row. Came in for service worth $100 and ended up paying $2,000 worth of service. Poor service and I feel you are untrustworth to come in 4 weeks in a row. Came in for service worth $100 and ended up paying $2,000 worth of service. Poor service and I feel you are untrustworthy people. More
by gf120581
January 06, 2023
Dealership was very clean and presentable. Everyone was welcoming and friendly. Would suggest to others. Everyone was welcoming and friendly. Would suggest to others. More
by abbymattson5
Employees Worked With
