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Luther Brookdale Mazda
Brooklyn Center, MN
2,844 Reviews
The Luther Advantage is a complete and comprehensive package of benefits designed to make buying—and driving—a vehicle. From gasoline and car wash discounts to specials on collision or glass repair and e-mail service reminders, the Luther Advantage provides Luther customers with full range of valuable discounts, advantages and guarantees. And it's tough to beat the peace of mind that comes with a 5 Day-500 Mile Exchange Policy and Free CarFax Reports on pre-owned vehicles…or the Fixed Right Guarantee and On-Time Promise on repairs. Or discounted auto glass and paint services, or…
Well, you get the point. As much as we like satisfying customers, we like keeping them even more
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,844 reviews
July 27, 2010
Each time I visit this facility I am greeted with friendly and knowledgable staff. This facility is kept so clean for all that they do. I would certainly recommend this dealership to any of my friend friendly and knowledgable staff. This facility is kept so clean for all that they do. I would certainly recommend this dealership to any of my friends that are in the process of looking into purchasing a new or used vehicle. More
by carolaw
Employees Worked With
2
July 27, 2010
I appriciate your nice, friendly and professional services. I used to go to Wayzata Mitsubishi, but they closed thier facility. I went to Bloomington Mitsubishi, but I didn't satisfy their servic services. I used to go to Wayzata Mitsubishi, but they closed thier facility. I went to Bloomington Mitsubishi, but I didn't satisfy their service. I am always comfortable to visit you and ask to take care of my car. Please keep doing such wonderful jobs for us and doing good business. Thank you, Kazuko Collins More
by kazukocollins
Employees Worked With
Ryan Peteron
July 19, 2010
I had a very miserable experience with Mazda service department. I was informed of their shuttle service, and was very excited to be able to drop off my vehicle and let them work on it without it interr department. I was informed of their shuttle service, and was very excited to be able to drop off my vehicle and let them work on it without it interrupting my work day. However, instead I was 45 minutes LATE to work, had to keep calling to find out the status of my Mazda (even though they told me they would call me and keep me informed). I then tried to be prepared and called early to let them know what time I would like to be picked up. Even though I had called early I ended up waiting outside, in the hot sun, for an hour to be picked up. The prices were 3-4x what my normal mechanic is (not kidding!). It was over $100 just to have them tell me why a light was going off in my car. I was really disappointed by this experience and will not be going back. More
by jlainem
Employees Worked With
Service Department
September 10, 2005
I visited this dealership looking to get a car. Extremely pushy. Kept asking me to make a purchase on that day. Unwilling to provide the lowest price unless I commit to purchasing on that day (seems really s pushy. Kept asking me to make a purchase on that day. Unwilling to provide the lowest price unless I commit to purchasing on that day (seems really silly) and full of empty promises. I really regret wasting my time here. If and a big if they ever provided the lowest price, I rather pay more elsewhere because I just don't like they way they push the customers into making a decision ASAP. An advice to the dealers in luther, stop treating every customer as though you will be fired the next day if you don't make the sale. Being pushy ain't gonna get you nowhere. More
by mitchy
Employees Worked With
Ryan
