Luther Brookdale Mazda

Bought my car here in 2007 and have only brought it here for service. Customer service is fantastic. Everyone is very friendly and the service manager is fantastic should you have any concerns. They always for service. Customer service is fantastic. Everyone is very friendly and the service manager is fantastic should you have any concerns. They always offer to wash my car if I would like and they are always more than happy to hook me up with a rental should I need to leave my car there for the day. They are on the ball from an oil change to something more major like a part replacement. My car won't be seeing any other service shops anytime soon. Another huge plus is all your service history is available online as well as being able to schedule your service visits WITH OUT having to pick up the phone. It's so nice to be able to look at a calendar of dates and times and schedule your appointment on your schedule. More

I have leased with them for the past 3 years, always are great to work with, never had any issues, great price if you need a loaner. The pricing on maintainence has been fair and I have never had to pay for great to work with, never had any issues, great price if you need a loaner. The pricing on maintainence has been fair and I have never had to pay for an oil change. The sales staff was great during the lease process. Good dealership! More

After four years of very satisfactory service experiences at Luther we turned to the sales department for a new Mits. Sam Mortensen helped us in a manner that was professional in every way. He listened to ou at Luther we turned to the sales department for a new Mits. Sam Mortensen helped us in a manner that was professional in every way. He listened to our needs, provided information on a new vehicle, and negotiated with us to arrive at a satisfactory price. When a couple issues arose Sam was completely responsive. One couldn't ask for a better person to work with. While Sam and Luther were great it was still important to have done some homework and get a better understanding of vehicle costs and pricing. Give them a try! More

This was my 2nd car purchase from Luther in the last 2 1/2 years. They've treated me really well so it made my decision to buy another Mazda from them really easy. They've never tried to screw me over i 1/2 years. They've treated me really well so it made my decision to buy another Mazda from them really easy. They've never tried to screw me over in the auto shop with unneeded repairs or anything. Very honest and straightforward. The sales process was really easy too, I knew what I wanted and they knew what they wanted, we didn't waste any time with an annoying sales/negotiation process. It was pretty straightforward and I walked off the lot with my new car really quickly with no hassle. More

All services were explained without high pressure. When there was a discrepancy between the price tag on the car and what I had seen online the salesman went online, found the price I had seen and immediat there was a discrepancy between the price tag on the car and what I had seen online the salesman went online, found the price I had seen and immediately accepted it. Everyone was very attentive and answered all my questions. When I perceived a problem with the car they brought it into service and checked it out without question or hesitation. More

I bought my used car from this dealership and felt I was treated fairly and honestly. I have brought my car in for service at this dealership only because it was still under warranty. As most dealers, the treated fairly and honestly. I have brought my car in for service at this dealership only because it was still under warranty. As most dealers, they are more expensive than the mechanic I normally use, although their customer service is usually more flexible because they have more employees and longer hours. Their coupons for oil changes that are emailed to me are usually a good deal and they always give my car a washing as well, which most cheaper places do not do. Their service is great, but because the price is higher at Luther Mazda, I will bring my car to my old mechanic unless I have a warranty issue or to use a discount oil change coupon. More

I have had my Galant for just short of 8 yrs. and I would say that 99% of service on my car has been done at this dealership. Overall I'd say that I have been satisfied with each visit and the work done. Th say that 99% of service on my car has been done at this dealership. Overall I'd say that I have been satisfied with each visit and the work done. The service personal are great and if I don't understand something they do their best to explain it. They are knowledgable and friendly. The work is generally done in the time period that they quote and up to this date I have not had to return because something is not done properly. I will continue to return to this dealership when I need help and I would recommend it to others. Both for sales and service. More

I like the service discount coupons I receive via email and standard mail. The service is great and It's easy to book on line. The employees at the dealership seem happy as I'm greeted wtih a smile by and standard mail. The service is great and It's easy to book on line. The employees at the dealership seem happy as I'm greeted wtih a smile by everybody I meet. They must have been well trained. Keep up the good work. More

They took care of the problem and let me know that it was the fault of tires plus so I went there and got my money back. As far as price is concerned how would I know this. It wasn't a regular service call. the fault of tires plus so I went there and got my money back. As far as price is concerned how would I know this. It wasn't a regular service call. They were fast and explained what they did in enough detail. More

I went there specifically to buy a used Mazda 3 hatchback. The one I wanted was already gone, but the sales rep found me one that was almost identical with less miles and even dropped the price a b hatchback. The one I wanted was already gone, but the sales rep found me one that was almost identical with less miles and even dropped the price a bit to put it in our range. The car has been awesome. This monday I took the car to get a couple small items looked at after a week of owning. They got me right into the shop within about five minutes. One of their techs took a drive with me and let me show him the points of concern. When we got back, it went right into the work area. They didn't hassle me because of it being under warranty. Everything is covered and the car is awesome. These people are amazing. More