Luther Brookdale Mazda

In addition to needing an oil change, I was having engine troubles. Tim in the service department was extremely helpful, keeping me up to date on the process and findings. He and the department double and tr troubles. Tim in the service department was extremely helpful, keeping me up to date on the process and findings. He and the department double and triple-checked my engine and latest updates on the vehicle to insure that the problem was completely resolved, for which most of the parts and labor turned out to still be under warranty due to the great Mitsubishi warranty policy. Due to an additional hour of work needed to complete everything, my vehicle needed to stay overnight, and when an update came out the next morning on a different aspect of my vehicle, Tim and the service department were quick to replace this as well. They really did everything in their power to make me feel comfortable and knowledgeable throughout the process and to make the repairs as affordable as possible. I am new to Minnesota and have owned various other auto brands, and this was one of the best experiences I have ever had with my vehicle. More

I purchased my 2002 Mitsubishi Montero from another dealer. If I had to do it over I would purchase from Brookdale Mazda/Mitsubishi. From the time of scheduling to the time of pick up it was a good e dealer. If I had to do it over I would purchase from Brookdale Mazda/Mitsubishi. From the time of scheduling to the time of pick up it was a good experience. Being female I never felt like I was being taken advantage of, or treated like I didn't have a clue about my vehicle. Everyone there seems to really like their job and that feeling is passed on to the customer. I would recommend Luther Brookdale to anyone. 5 Star Dealership More

We had a great experience while looking for a new car at Brookdale Mazda. John Rauch patiently described the features of each of the cars that we were interested in checking out. He cleaned off (lots of s Brookdale Mazda. John Rauch patiently described the features of each of the cars that we were interested in checking out. He cleaned off (lots of snow the night before),and warmed up five different cars for us to test drive before we chose our Mazda6. He explained leasing as well as buying options, with the advantages and disadvantages of each. We were not pressured, hassled, or rushed in our purchase. We would definitely recommend John to friends and neighbors. More

At the end of the day, terrible customer service. My vehicle was diagnosed, and a follow-up appointment was scheduled. I dropped the car off as requested the night before. I got a call the next day te vehicle was diagnosed, and a follow-up appointment was scheduled. I dropped the car off as requested the night before. I got a call the next day telling me that my tires needed replacement...despite the fact that they were in fine shape the previous week. They won't admit it, but this was a simple case of recommending service that was not needed to boost sales. Plain awful...just slimy! More

No complaints! More expensive than I would have liked but that's just the cost of taking it to the dealer for repairs! The employees are always very friendly and helpful. I wish I would have had a remi but that's just the cost of taking it to the dealer for repairs! The employees are always very friendly and helpful. I wish I would have had a reminder that I needed a new wiper on the back window since I always forget. More

We have bought cars from Walser, Metro, and the defunct Wayzeta Mitsubishi, and by far, Brookdale has the friendliest staff, the best prices and will go out of their way to make sure you are satisfied. We Wayzeta Mitsubishi, and by far, Brookdale has the friendliest staff, the best prices and will go out of their way to make sure you are satisfied. We are 100 percent Satisfied with them and would definitly recommend them to friends and family. More

I have bought my last two vehicles from Luther Mazda Mitsubishi and have had nothing but positive experiences. I had to work hard to get close to what I wanted from my trade ins but the service departme Mitsubishi and have had nothing but positive experiences. I had to work hard to get close to what I wanted from my trade ins but the service department has been excellent to work with and I would recommend this dealership to anyone; just do your homework before you buy. More

The staff at Luther Mazda, is absolutely amazing!! They are all so friendly, and helpful. I went in for an oil change, and was concerned about my exhaust pipes, one of the service men came out to my car t are all so friendly, and helpful. I went in for an oil change, and was concerned about my exhaust pipes, one of the service men came out to my car to look at it, and directed me on what I should do. I was so pleased that he took the time to come diagnose my issue. And I love that they always wash my car, that's truly a bonus!! More

Service was an oil change. Appointment was timely, Service was an oil change. Appointment was timely, staff is friendly and efficient. Vehicle was washed and ready when promised. It's nice to be a Service was an oil change. Appointment was timely, staff is friendly and efficient. Vehicle was washed and ready when promised. It's nice to be able to drop the vehicle off quickly without alot of paperwork. Vehicle pick-up took about 4 minutes. Total visit was over lunch (about 1 hour). Great Job. More

My experience was great, and Duane the salesman was friendly, knowledgeable and extremely helpful in buying my new car. It was a bit intimidating going to the dealership by myself, but right away felt friendly, knowledgeable and extremely helpful in buying my new car. It was a bit intimidating going to the dealership by myself, but right away felt at ease. I will recommend friends and family to go buy a Mazda:) More