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Luther Brookdale Mazda

Brooklyn Center, MN

4.6
2,847 Reviews
The Luther Advantage is a complete and comprehensive package of benefits designed to make buying—and driving—a vehicle. From gasoline and car wash discounts to specials on collision or glass repair and e-mail service reminders, the Luther Advantage provides Luther customers with full range of valuable discounts, advantages and guarantees. And it's tough to beat the peace of mind that comes with a 5 Day-500 Mile Exchange Policy and Free CarFax Reports on pre-owned vehicles…or the Fixed Right Guarantee and On-Time Promise on repairs. Or discounted auto glass and paint services, or… Well, you get the point. As much as we like satisfying customers, we like keeping them even more
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4435 68th Ave N Suite A

Brooklyn Center, MN

55429

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Showing 2,847 reviews

October 12, 2012

Customer service is always excellent. The staff is friendly and helpful. Even the sales person that sold me the car 2 1/2 years ago stops to talk. Would recommend buying a car from this dealership. More

by Bette65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick
September 29, 2012

Always do the work expected and a great job! 90000 miles and they keep me going. Always a very clean and efficient auto body shop. More

by rcoburn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Gierzczic
September 06, 2012

Rick was so friendly and accommodating. He got me in early and the rental car was ready and clean. I also liked that it was a newer version of mine, so I didn't have to learn all the controls. There w More

by ahandt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Gierczic
August 22, 2012

THIS DEALERSHIP SHOULD BE THE STANDARD. EXCEPTIONAL CUSTOMER SERVICE. MY MAZDA NEEDED SERVICE BUT I FEW THOUSAND MILES OVER THE WARRANTY. BECAUSE I HAVE BEEN A LOYAL CUSTOMER AND VIGILANT WITH MY SC More

by HOSCHJL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Gierczic
August 22, 2012

I was very comfortable with their recommendations for repairs. There was never any pressure to OK the repairs. I had elected to wait for my car but he let me know it would be at least 3 hours and offer More

by janemo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tim Salber
August 11, 2012

Service team memeber Tim Salber is the best - courteous, honest, & backs up what he says. Service Manager Paul Schwegman called us at home to ask if everything had been handled to our satisfaction - that s More

by dek444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : 3
July 22, 2012

I was helping my Dad to buy or lease a car. John told us that they are waiting to hear from the Bank and it may take from 20 minutes to 2 hours. He recommended to me and my parents to get a lunch and he More

by shoemaker
Customer Service
Recommend Dealer
No
Employees Worked With
John
March 21, 2012

Took my 07 Eclipse SE in for rust and front end paint peeling and he blew me off!! he told me that he would call me the next day I never heard from him again My car is still under warranty I bought this More

by 07 Eclipse SE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Service Manger
October 12, 2011

Sam was extremely helpful to the point where he gave me his cell phone number so I could contact him even if he wasn't at work. Kelli, who helped me wade thru the paperwork was also great. Both Sam and Kel More

by Beverly Risacher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam & Kelli
September 14, 2011

Very impressed with salesperson Eric Palmer, Sam & finance Dan Nelson. This dealer is much more friendly and personable than another Mazda dealer in the Metro area that we visited. Brookdale ha More

by Chrobak S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer & Sam, Eric Palmer
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