Luther Brookdale Mazda

I had an excellent purchasing experience with the good folks at Brookdale Mazda the week of 3/25/2013, including Chad Walczak in new car sales, Dan Nelson in finance, and General Manager Gary Peterson. Th folks at Brookdale Mazda the week of 3/25/2013, including Chad Walczak in new car sales, Dan Nelson in finance, and General Manager Gary Peterson. These three gentlemen were friendly, informative, efficient and made the entire experience a painless, low key affair. This wasn't the first time I've purchased from Brookdale Mazda and it won't be my last due solely to these three guys. Chad was able to get me into a vehicle I didn't think I could afford (2014 Mazda 6 Touring) all the while maintaining my original budget with some creative alternatives based on an old used car trade-in I had. Chad's knowledge of the product and love of working with people (and cars) showed, and there were no high pressure tactics involved (how refreshing)! Gary's small town roots and friendly manner and sense of humor made me feel right at home and we shared a few laughs together. Dan in finance was a "good guy next door" kind of neighborly guy who made the whole contractual paperwork process short and painless (under an hour) with no high pressure "close the sale" tactics or add-on recommendations whatsoever (although he detailed various options for me at my request)! He even double checked the final numbers for me without me asking him to. It was like these guys threw away the traditional "how to run a dealership" book and actually decided to cater to the needs of their customers, what a refreshing concept. They genuinely worked great together as a team (one could tell they'd been together for a while) and worked hard to earn and keep my business. All were car enthusiasts too, which was important to me. This dealership was a bit out of the way for me but it was worth driving the extra 15 miles or so just to deal with what felt like a small town community dealership in the middle of a large city. Post sale add-ons are good too, what with the free oil changes and gas and car wash discounts. Kudos to these three guys for a job truly well done in an industry rife with a reputation for high pressure sales tactics. This experience was as "low pressure" and fun as the car buying experience should and can be these days. Last, their service department has a ton of experience and is one of the best Mazda service departments in the upper midwest based on my own experiences and from what I've heard elsewhere. More

Everyone I met was very friendly and sincere. Great service from all! I love my new Mazda CX-7. It's the perfect vehicle for me. Thank you! service from all! I love my new Mazda CX-7. It's the perfect vehicle for me. Thank you! More

I had a great experience at Luther Brookdale Mazda Mitsubishi, in my quest to replace my 2011 Mazda3 with a 2013 Mazda's CX-5. I had researched both the value of my trade-in and that of the CX-5 ahead Mitsubishi, in my quest to replace my 2011 Mazda3 with a 2013 Mazda's CX-5. I had researched both the value of my trade-in and that of the CX-5 ahead of visiting any dealership. My first instinct was to go back to the dealership where I purchased my Mazda3 less than 2 years ago. I had been a faithful customer, servicing my car every 5,000 miles in their service department, but when they gave such a low-ball offer on my trade, I decided it was time to look elsewhere. Bye bye Morrie's. Hello Luther. I had never been to Luther Brookdale Mazda Mitsubishi as it isn’t on my beaten path, however they made it well worth my while by exceeding my expectations. Not only did they give me a great price on my trade, they were also good to work with in my quest to purchase a new CX-5. Eric Palmer had responded to my e-mail inquiry by contrasting the 2013 vs. 2014 models he had on the lot. I selected the one that best fit my needs and he had the car warmed up and ready to test drive when I arrived on that cold Saturday morning. He was great to work with. No high-pressure sales, just extremely informative about his product which helped me finalize my purchase decision. I value the experience I had at Luther Brookdale Mazda Mitsubishi and would highly recommend them. They are a no frills dealership, but more importantly they earned my trust. Don’t let anyone offer you less than your trade is worth. Luther plays fair! More

Chad went above and beyond to get me into a vehicle when my options looked slim to none. I've purchased many cars from a dealership before, but never have I gained so much knowledge of the car buying proces my options looked slim to none. I've purchased many cars from a dealership before, but never have I gained so much knowledge of the car buying process. I will recommend Chad to all of my friends and I will be coming back to purchase my vehicles from him from here on out. He was amazing, and didn't act like most salesmen. More

Fell in love with Mazda CX5 at another dealership - bought from Chad at Luther because he was very professional, attentive and found the car we wanted while putting together the deal and pricing that w bought from Chad at Luther because he was very professional, attentive and found the car we wanted while putting together the deal and pricing that we wanted. Chad obtained maximum trade-in on our existing car; fabulous follow-through with all the little details. Dan Nelson in Finance also really professional. Luther still offering loyalty oil change, wash and gas program that other dealers have now dropped = $450+ savings. Call Chad Walczak first and you'll have the best. More

Sam was great. Friendly and funny over the phone and in person. Kelly in Finance was awesome too. Very easy to work with and very friendly. Thank you both! person. Kelly in Finance was awesome too. Very easy to work with and very friendly. Thank you both! More

I was very satisfied with the overall experience I had at Brookdale Mazda. They serviced the needed repair, performed a courtesy check and finished the service with a with a carwash. Thank you Brookdale Mazd Brookdale Mazda. They serviced the needed repair, performed a courtesy check and finished the service with a with a carwash. Thank you Brookdale Mazda! More

We always come back to Mazda for the best service and care in town. This is our fourth vehicle with the dealership. We would HIGHLY recommend Luther Brookdale Mazda to any friend or family member! care in town. This is our fourth vehicle with the dealership. We would HIGHLY recommend Luther Brookdale Mazda to any friend or family member! More

Once again Chad made my car buying experience very easy and fun. I purchased a Mazda 6 from Chad back in 2006 and because of his great knowledge and friendly service I returned when looking for a new car. and fun. I purchased a Mazda 6 from Chad back in 2006 and because of his great knowledge and friendly service I returned when looking for a new car. Chad hooked me up with a great deal on a 2014 CX-5 and I am loving it!!! thank you chad for your outstanding service weather it was back in 2006 or just the other day 2/22/13. Thanks Again, Dan More

Best dealer and auto service in town. I had been doing business with them for over 20 years and never had a complaints.I have to drive more than 20 miles to go the dealer and it is worth the time to go th business with them for over 20 years and never had a complaints.I have to drive more than 20 miles to go the dealer and it is worth the time to go there. More