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Luther Brookdale Mazda
Brooklyn Center, MN
2,844 Reviews
The Luther Advantage is a complete and comprehensive package of benefits designed to make buying—and driving—a vehicle. From gasoline and car wash discounts to specials on collision or glass repair and e-mail service reminders, the Luther Advantage provides Luther customers with full range of valuable discounts, advantages and guarantees. And it's tough to beat the peace of mind that comes with a 5 Day-500 Mile Exchange Policy and Free CarFax Reports on pre-owned vehicles…or the Fixed Right Guarantee and On-Time Promise on repairs. Or discounted auto glass and paint services, or…
Well, you get the point. As much as we like satisfying customers, we like keeping them even more
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,844 reviews
February 25, 2023
From sales to service and everything in between this dealership is to notch! I highly recommend dealership is to notch! I highly recommend More
by theft
Verified CustomerEmployees Worked With
February 20, 2023
A well organized Dealership. They are transparent, direct and reasonable. The sales person we dealt with was courteous and accessible, willing to help even after the sale. Their They are transparent, direct and reasonable. The sales person we dealt with was courteous and accessible, willing to help even after the sale. Their service folks are fantastic! Overall a great experience. More
by cheeran
February 13, 2023
Amelia was awesome - she let me know every day that the car I was interested in was available, was able to work with my schedule, and made the process very easy, including fixing a loose reflector in the b car I was interested in was available, was able to work with my schedule, and made the process very easy, including fixing a loose reflector in the bumper. More
by daroyal
Employees Worked With
Amelia Krinitsyn
February 12, 2023
Always a pleasant experience dealing with Luther Brookdale! Customer attention is exceptional! Glad to be here! Brookdale! Customer attention is exceptional! Glad to be here! More
by YJPMM04
February 12, 2023
Very professional and awesome staff! Very satisfied with the service. Will always service my car here from now on Very satisfied with the service. Will always service my car here from now on More
by Ruslan
Employees Worked With
February 12, 2023
Very helpful, knowledgeable, pleasant, and very easy to work with, he worked very hard to get me the best deal possible. I would go back to him in a second. work with, he worked very hard to get me the best deal possible. I would go back to him in a second. More
by theft
Employees Worked With
February 11, 2023
I asked to be financed through my bank(Wings) Luther told me 10.5%. Went to Wings asked why they said I was accepted at 5.5%. Already had to refi after one payment. Luther had me accepted at 10% the time of me 10.5%. Went to Wings asked why they said I was accepted at 5.5%. Already had to refi after one payment. Luther had me accepted at 10% the time of the loan More
by addysonj
Employees Worked With
February 10, 2023
The service itself was acceptable, but I was there for almost 3 hours. The service guy said my car had been ready for 2 hours but they forgot to tell me. He promised a free full service visit next time bu almost 3 hours. The service guy said my car had been ready for 2 hours but they forgot to tell me. He promised a free full service visit next time but I never received a follow up. I will only be going back again because I have 2 years of free oil changes from buying my new Mazda there. More
by GSMITH212
February 09, 2023
The experience was really at the time of buying I take 1 star off because the transfer of my trade in has not gone well. I have been receiving tickets because it is still in my name- I’m being threatened wi star off because the transfer of my trade in has not gone well. I have been receiving tickets because it is still in my name- I’m being threatened with jail and legal action as well as judgements against my excellent credit. More
by theangelajwilliams
February 08, 2023
This is my first car in the USA and Luther Mazda made it special for me. The employees are friendly and have the right people in sales and finance. Great experience and I would highly recommend this show special for me. The employees are friendly and have the right people in sales and finance. Great experience and I would highly recommend this showroom! More
by ari-roy
