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Luther Brookdale Mazda

Brooklyn Center, MN

4.6
2,851 Reviews
The Luther Advantage is a complete and comprehensive package of benefits designed to make buying—and driving—a vehicle. From gasoline and car wash discounts to specials on collision or glass repair and e-mail service reminders, the Luther Advantage provides Luther customers with full range of valuable discounts, advantages and guarantees. And it's tough to beat the peace of mind that comes with a 5 ...
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4435 68th Ave N Suite A

Brooklyn Center, MN

55429

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Showing 2,851 reviews

March 18, 2023

Overall great experience, Alex is super easy to work with. Would recommend to friends and family. More

by mjelocas3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abiola Runsewe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rensch
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2023

Everyone I worked with was great. Upfront and clear about each step of the process. More

by nheinen82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abiola Runsewe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vadim Fateev
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2023

Dealership was not communicative at all. The finance portion of the sale was a disaster. Even after the sale was made the dealership was impossible to get ahold of. Disappointed in my experi More

by Dissatisfied customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sal Le
1.0
This rating includes all reviews, with more weight given to recent reviews.
Abiola Runsewe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Rothers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amelia Krinitsyn
Mar 12, 2023 -

Luther Brookdale Mazda responded

I'm so sorry to hear of your experience. We pride ourselves in our customer service and transparency, but we obviously fell short with you. Please give us the opportunity to learn from your experience. Can you please reach out to our General Manager, Adam Kretsch. He would reach out to you, but unfortunately, from your reviewer name, we don't have a way of contacting you. Again, we sincerely apologize, and would love to hear from you.

More
March 06, 2023

Great experience! Friendly, knowledgeable staff, would definitely recommend this dealer to a friend or family member. More

by tonyroger
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Mahbubani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wahab Baysudee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2023

I always feel the service staff is very knowledgeable, parts are available…so that work is done in timely fashion. More

by maryjo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2023

Melissa and the whole finance team were wonderful to work with. They kept me updated throughout the process. Very fair dealing! More

by mkgibbons1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Garvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abiola Runsewe
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2023

Dealership experience was great. Fast service and informative and loved working with Ross on our purchase from start to finish. More

by skimaresume
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Haugen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abiola Runsewe
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2023

From sales to service and everything in between this dealership is to notch! I highly recommend More

by theft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rensch
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2023

A well organized Dealership. They are transparent, direct and reasonable. The sales person we dealt with was courteous and accessible, willing to help even after the sale. Their More

by cheeran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2023

Amelia was awesome - she let me know every day that the car I was interested in was available, was able to work with my schedule, and made the process very easy, including fixing a loose reflector in the b More

by daroyal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amelia Krinitsyn
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