Luther Brookdale Mazda

Awesome buying experience! I was contemplating a new vehicle purchase for several months and had shopped several dealers and did a lot of online research. Having owned a Mitsubi I was contemplating a new vehicle purchase for several months and had shopped several dealers and did a lot of online research. Having owned a Mitsubishi Montero before, I was interested in the Outlander Sport. I contacted a salesperson, Randy, via the dealership website chat function and he had the 2 vehicles I was interested in seeing ready and parked up front upon my arrival. Randy was great to work with, no sales pressure, just a friendly guy who answered my questions and pointed out all the features of the vehicles and explained the different trim levels. I was prepared to do battle over the price offered on my trade, having already done research on Kelly Blue Book and Edmonds on fair trade value and retail on my trade. The FIRST offer made was fair and was the amount I would have expected. The finance Manager, Dan was great to deal with and the entire process was painless and so professional. I am happy that the Car Sales business has figured out that they are going to make the consumer more likely to buy a car by treating them with friendliness and courtesy, rather than high pressure and stressful sales practices. I would wholeheartedly recommend Brookdale Mazda Mitsubishi to anyone in the market for a new car. More

Best car buying experience I have had in nearly fifty years. My car died unexpectedly, and I live in the west exurban area of Minneapolis, necessitating online research for another car. I found the one I wanted My car died unexpectedly, and I live in the west exurban area of Minneapolis, necessitating online research for another car. I found the one I wanted at Luther Brookdale and made initial contact by e-mail, where my inquiry was handled by Eric Palmer. At my arrival at the dealership, Chad Walczak made my initial visit pleasant, gave me a test drive and the following day did a deposit transaction by telephone. Dan Nelson facilitated a financial application done on line with a telephone call offering an installment loan suitable for my needs, and when I was able to secure another ride to the dealership, Chad and Dan made sure the purchase visit and transaction was professionally done. Clearly the Luther Dealerships train their employees well, and clearly these men are qualified to help the car buyer in every respect. I'm very impressed, and would recommend them to anyone. More

Great experience! My wife and I had a great experience at Brookdale Mazda Mitsubishi! Duane was our guy and helped us go through our options and was very friendly and My wife and I had a great experience at Brookdale Mazda Mitsubishi! Duane was our guy and helped us go through our options and was very friendly and professional throughout. At no point did he try a high pressure sales tactic and instead he made us feel comfortable with our decision. Even the "dreaded" part of going through financing was a smooth process. We highly recommend stopping in to check this dealer out. You won't be disappointed! More

Repeat Customer I bought my first car from Chad 3 years ago, so when it came to looking to upgrade I had to go back. Everyone I worked with was super helpful, and wen I bought my first car from Chad 3 years ago, so when it came to looking to upgrade I had to go back. Everyone I worked with was super helpful, and went out of their way to make it as smooth a process as possible. I'd recommend dealing with Chad and Kelly to anyone looking for a new car! More

Excellent dealer! This is my second vehicle I've purchased from Brookdale and will continue to do so. Every employee that I've interacted with, whether it be on the sal This is my second vehicle I've purchased from Brookdale and will continue to do so. Every employee that I've interacted with, whether it be on the sales floor or in the service department, have provided excellent service. Will recommend Mazda as a vehicle and Brookdale as a dealer. More

I never have to worry about quality or honesty! I'm not normally a loyal dealership person. My family has owned independent autobody companies all of my life in southern Minnesota and now in Iowa, s I'm not normally a loyal dealership person. My family has owned independent autobody companies all of my life in southern Minnesota and now in Iowa, so I lean toward the independents. However, I first went to Brookdale Mitsubishi/Mazda a couple of years ago to get a new key made for my Mitsubishi Galant. While I was waiting for Service to program my new key, I decided to look at a few SUVs. I wanted a taller vehicle with some room to haul things when I needed to. I left the dealership in a pearl white Mazda CX-7. Got it for a very fair price and they gave me much more than I imagined I would get on trading in my Galant. I've been a loyal customer ever since. They are always honest, with no pressure - a winning combination for me. I just had 4 new tires put on and a wheel alignment. I paid about $100 more than I would have at Discount Tire, but knowing the quality of the tires was better and that the installation and alignment would be done right, it was MORE than worth it! More

Repeat Customer Our experience with Luther has been excellent. We find their honesty and the value we receive for our purchase to be worth the drive to do business w Our experience with Luther has been excellent. We find their honesty and the value we receive for our purchase to be worth the drive to do business with them. More

Great and speedy service Came in for a regular maintenance/oil change on my Mazda 3 2013. The service department have always been very polity and courteous, this time no diffe Came in for a regular maintenance/oil change on my Mazda 3 2013. The service department have always been very polity and courteous, this time no different. Appointment was done in under 1 hour. More

Smooth Service Appointment Routine maintenance visit for my 2007 Eclipse Spyder. This time I also heard a funny noise, which they resolved. I continue to enjoy pleasant, accur Routine maintenance visit for my 2007 Eclipse Spyder. This time I also heard a funny noise, which they resolved. I continue to enjoy pleasant, accurate and prompt service. I love the on-line scheduling. More

Luther Takes Care of You! In for our first scheduled service. It was as smooth an experience as you could get. We are very happy with our decision to purchase our Outlander Spo In for our first scheduled service. It was as smooth an experience as you could get. We are very happy with our decision to purchase our Outlander Sport from Luther Mazda Mitsubishi. More