Luther Brookdale Mazda

Great experience! Had a great experience buying a new Mazda from Luther. Josh has been super helpful, starting from when I came in initially for a test drive, and conti Had a great experience buying a new Mazda from Luther. Josh has been super helpful, starting from when I came in initially for a test drive, and continuing through ownership. He was able to tell me all of the ups and downs about the car I wanted, and I never felt like I was being taken advantage of or pressured into anything. Overall, the purchasing process was about as quick and easy as I could imagine for a car purchase! I have had to consult with the Josh on a couple of occasions for minor issues/concerns and he has quickly taken care of everything without any fuss! More

Chad Rocks!!! I went to Luther Mazda on Memorial Day with the intention of starting the shopping around routine with them and other dealers. The man I was introduce I went to Luther Mazda on Memorial Day with the intention of starting the shopping around routine with them and other dealers. The man I was introduced to was Chad Walczak and I knew I would be buying a vehicle from him almost immediately. He was very personable and he made me feel like he really wanted to be there on a major holiday. Long story short, I bought a dressed up Mazda 3 after a test ride in a Mazda6 and Mazda3. To me, the Mazda3 felt more like a sports car and I am very happy with that and the personal attention I received from Chad. He treated me like I was purchasing a high end vehicle.The enthusiasm he displayed was awesome. More

Great customer service overall experience was great. Dealer was helpful. Pleasant and quite humorous. Unfortunately I was not able to accept the deal offered to me.. Liked t overall experience was great. Dealer was helpful. Pleasant and quite humorous. Unfortunately I was not able to accept the deal offered to me.. Liked the vehicle very much and the color I was looking at. More

Two flat tires Yesterday I came out of work to find two flat tires. It was already 4 pm and the staff took the time to fix my car, even though their schedule was ful Yesterday I came out of work to find two flat tires. It was already 4 pm and the staff took the time to fix my car, even though their schedule was full. They were there an hour and a half after closing to complete my work. Kevin was awesome, driving to get a needed part himself, due to the late hour. His kindness and authenticity were so appreciated. He went above and beyond. I wouldn't think twice to recommend him or Brookdale Mazda service department! More

Great experience Josh was very helpful. He gave us instructions on our new vechicle and was very articulate. I would buy from him again. It wss a very good experience. Josh was very helpful. He gave us instructions on our new vechicle and was very articulate. I would buy from him again. It wss a very good experience. More

Amazing Experience Being that it was my first time buying a car I was nervous. But as soon as I was introduced to Chad it all went away. He was extremely helpful and pat Being that it was my first time buying a car I was nervous. But as soon as I was introduced to Chad it all went away. He was extremely helpful and patient with me. He didn't pressure me in anyway and with the help from Jake I was able to get a car I love at a very affordable price. More

A GREAT SERVICE It is long since I saw such courtesy. Luther Brookdale is awesome. The salesmen are very honest, prifessii al and don't pressurize their customers. Th It is long since I saw such courtesy. Luther Brookdale is awesome. The salesmen are very honest, prifessii al and don't pressurize their customers. They tell the truth as it is and also give a kin ear to the concerns of the customer. The management is awesome. The team is well coordinatenated. I will recommend all my friends to visit this place to experience for themselves. This is the place where a customer is treated right. I have no regret buying my Mercedes C-Class from them. Thank you Luther Brookdale. I love my mercedes. More

Excellent Experience Eric was very friendly, kind, and helpful in our search for a new car. Seeing as how it was our first time looking at Mazda cars he was able to answer Eric was very friendly, kind, and helpful in our search for a new car. Seeing as how it was our first time looking at Mazda cars he was able to answer all of our questions and do so in an upbeat and engaging sort of way that made the whole experience exciting and enjoyable. I would highly recommend this dealership to others. Thanks Eric! More

Great place to buy a new car! I was extremely pleased with the entire process of purchasing a new car. My sales person was Chad and he made the entire process very smooth and no I was extremely pleased with the entire process of purchasing a new car. My sales person was Chad and he made the entire process very smooth and non complicated. He took the time to show me how to use all the new technologies in my new Mazda. I also had a great experience with Jake he kept things light hearted when dealing with the finance part of purchasing a new car. More

Expensive and Deceiving I was in market to lease a 2016.5 CX5 GT , Eric was the sales person I worked with. While this dealership selling price was higher and when I showed t I was in market to lease a 2016.5 CX5 GT , Eric was the sales person I worked with. While this dealership selling price was higher and when I showed them evidence of lower price elsewhere , they came back with a rather deceiving approach of showing me how they were selling for a lower monthly payment. Their approach was to calculate the tax on the vehicle's total value versus the leased amount and then add it to the payment. So net other dealers were asking for tax of ~900 and they were asking for $ 2,200 as sales tax. And then they had the audacity to say that they brought the price down the difference was just taxes. Mind you the price of the vehicle was not discounted it was just a tactic of showing me how they were discounting the excess taxes which I never was supposed to pay. In the end the difference between sum of all payments they were asking versus the one I got from another dealer was about $1300+. Not good ! When I sought a quote via Costco , Chad responded his price was about $1 cheaper then Eric's but he did not play any games. Chad maintained that he talked to the sales manager and can not go any lower. More