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Luther Brookdale Mazda

Brooklyn Center, MN

4.6
2,844 Reviews
The Luther Advantage is a complete and comprehensive package of benefits designed to make buying—and driving—a vehicle. From gasoline and car wash discounts to specials on collision or glass repair and e-mail service reminders, the Luther Advantage provides Luther customers with full range of valuable discounts, advantages and guarantees. And it's tough to beat the peace of mind that comes with a 5 Day-500 Mile Exchange Policy and Free CarFax Reports on pre-owned vehicles…or the Fixed Right Guarantee and On-Time Promise on repairs. Or discounted auto glass and paint services, or… Well, you get the point. As much as we like satisfying customers, we like keeping them even more
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4435 68th Ave N Suite A

Brooklyn Center, MN

55429

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Showing 2,844 reviews

March 19, 2023

Great experience. Vadim was a pleasure to work with and he found us the exact vehicle we wanted. Love our CX-5 Carbon Edition! More

by ksjorgenson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vadim Fateev
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2023

Everyone at the dealership is friendly and knowledgeable. They go above and beyond to make you feel taken care of and never pressure you into a decision! More

by mschroeder26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vadim Fateev
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2023

Wahab was an excellent agent he explained everything needed and would recommend to my family and friends More

by cagoole90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wahab Baysudee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2023

Overall great experience, Alex is super easy to work with. Would recommend to friends and family. More

by mjelocas3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abiola Runsewe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rensch
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2023

Everyone I worked with was great. Upfront and clear about each step of the process. More

by nheinen82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abiola Runsewe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vadim Fateev
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2023

Dealership was not communicative at all. The finance portion of the sale was a disaster. Even after the sale was made the dealership was impossible to get ahold of. Disappointed in my experi More

by Dissatisfied customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sal Le
1.0
This rating includes all reviews, with more weight given to recent reviews.
Abiola Runsewe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Rothers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amelia Krinitsyn
Mar 12, 2023 -

Luther Brookdale Mazda responded

I'm so sorry to hear of your experience. We pride ourselves in our customer service and transparency, but we obviously fell short with you. Please give us the opportunity to learn from your experience. Can you please reach out to our General Manager, Adam Kretsch. He would reach out to you, but unfortunately, from your reviewer name, we don't have a way of contacting you. Again, we sincerely apologize, and would love to hear from you.

March 06, 2023

Great experience! Friendly, knowledgeable staff, would definitely recommend this dealer to a friend or family member. More

by tonyroger
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Mahbubani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wahab Baysudee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2023

I always feel the service staff is very knowledgeable, parts are available…so that work is done in timely fashion. More

by maryjo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2023

Melissa and the whole finance team were wonderful to work with. They kept me updated throughout the process. Very fair dealing! More

by mkgibbons1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Garvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abiola Runsewe
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2023

Dealership experience was great. Fast service and informative and loved working with Ross on our purchase from start to finish. More

by skimaresume
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Haugen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abiola Runsewe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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