Luther Brookdale Mazda

Chad puts the EXTRA in extraordinary! Customer service is very important to me. I too am in sales so I am always paying attention to how a person can go out of their way to stand out from Customer service is very important to me. I too am in sales so I am always paying attention to how a person can go out of their way to stand out from the next person. Chad is very responsive, knowledgeable and does everything he can to make me feel special. The interaction that I've had with the dealership has been great! More

Concise sales. Great prices. Better service. Leveraging volume for selection and pricing made this an easy choice over the other Mazda dealer in Mpls. Haven't needed service, but like the idea o Leveraging volume for selection and pricing made this an easy choice over the other Mazda dealer in Mpls. Haven't needed service, but like the idea of value paying back for this car, not obligating me to buy 2 or 3 more cars from same dealer. More

Fast, nice and cordial Mr. Ross was nice, polite, helpful, had everything ready for us, and walked us through the process nicely. No fuss at all. Getting the car was smooth Mr. Ross was nice, polite, helpful, had everything ready for us, and walked us through the process nicely. No fuss at all. Getting the car was smooth sailing- and we are very happy with the car.Thank you. More

Amazing I had been looking for a car with a specific trim and options. Ashlee could not have been more helpful and accessible. It was an easy, stress free exp I had been looking for a car with a specific trim and options. Ashlee could not have been more helpful and accessible. It was an easy, stress free experience. The car was delivered to me and she made sure I was informed every step of the way. Not only that, she followed up with me after I purchased the car to make sure everything was okay. Ashlee's customer service was outstanding! More

Redirected into a better fitting car I came to the dealership looking at a used Mazda CX-5 and just felt content about it. As I sat at the sales woman's desk, I noted a car that just cau I came to the dealership looking at a used Mazda CX-5 and just felt content about it. As I sat at the sales woman's desk, I noted a car that just caught my eye so I inquired. Ashlee informed me about the car, it's options and overall explained it was a great fit for my needs. I ended up with a Mitsubishi Outlander Sport because it was a better fit for me. The dealership is all about finding that right fit, test driving multiple cars and not about selling some high dollar toy. I felt that Ashlee cared about what I truly needed and wanted in my next car. More

Mazda CX-5 Ross was helpful. Lee is great when it comes to the fincial aspect. Staff informative. The car was cleaned to my liking. I enjoyed the hospitality. G Ross was helpful. Lee is great when it comes to the fincial aspect. Staff informative. The car was cleaned to my liking. I enjoyed the hospitality. Great overall experience purchasing my first car! More

Internet sales I personally like to discuss the perameters of a potential deal before setting foot in a dealership. Ashlee was very responsive and not at all pushy I personally like to discuss the perameters of a potential deal before setting foot in a dealership. Ashlee was very responsive and not at all pushy. She didn't push for my phone number or stress that I need to stop by the dealership before giving any numbers. When I did find time to test drive the SUV she did a great job thoroughly explaining the features of the SUV and she did not pressure us to stay and finalize the deal. Ultimately we purchased a different SUV, but that had nothing to do with Ashlee. I also briefly met with Abiola when Ashlee wasn't available. He also did a great job showing us the SUV despite the weather being very miserable. He retained a great attitude despite being frozen. I highly recommend both Ashlee and Abiola. More

New outlander sport Ashlee was amazing!!! She was so quick to help me as soon as I walked into the dealership, kept fully engaged and always available throughout the shop Ashlee was amazing!!! She was so quick to help me as soon as I walked into the dealership, kept fully engaged and always available throughout the shopping process and bent over backwards to help me purchase the car of my dreams in record time. She even has followed up with me after my purchase to make sure I’m fully satisfied! I can’t say enough how friendly, honest, and knowledgeable she is! Ashlee exceeded my expectations by a million miles :) Thank you!!!! More

Seamless experience! Rodney was extremely helpful in working with us to take care of our current lease with another dealer and get us into our new car! Rodney was extremely helpful in working with us to take care of our current lease with another dealer and get us into our new car! More

Great car at a great price from great people! I couldn't have asked for a better experience for my first trip into a car dealership in nearly 15 years. My sales experience with Ross was straightfo I couldn't have asked for a better experience for my first trip into a car dealership in nearly 15 years. My sales experience with Ross was straightforward and entirely free of pressure, and Steve was amazing to work with on financing...I was a little worried about my less than perfect credit, and he got me a rate lower than I had ever imagined I'd get. As a bonus, everyone else I chatted with while I was waiting was so friendly and fun! More