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Luther Brookdale Mazda
Brooklyn Center, MN
2,849 Reviews
The Luther Advantage is a complete and comprehensive package of benefits designed to make buying—and driving—a vehicle. From gasoline and car wash discounts to specials on collision or glass repair and e-mail service reminders, the Luther Advantage provides Luther customers with full range of valuable discounts, advantages and guarantees. And it's tough to beat the peace of mind that comes with a 5 Day-500 Mile Exchange Policy and Free CarFax Reports on pre-owned vehicles…or the Fixed Right Guarantee and On-Time Promise on repairs. Or discounted auto glass and paint services, or…
Well, you get the point. As much as we like satisfying customers, we like keeping them even more
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,849 reviews
April 20, 2023
We visited the dealership just to look at cars, no intention to buy. Then we met your salesman, Wahab, appreciated the unthreatening manner in which he approached and offered the opportunity to drive intention to buy. Then we met your salesman, Wahab, appreciated the unthreatening manner in which he approached and offered the opportunity to drive an X9, sharing with us the options that we had available. We left with a new vehicle, one that we are enjoying very, very much. Without his expertise and direction we wouldn't be X9 owners today. Good work by all others involved as well and looking forward to years of enjoying our Mazda relationship! More
by panchosvino
Verified Customer
April 20, 2023
I felt very welcomed and was treated with respect by everyone I crossed paths with. I was able to tell them what I wanted and saw results. everyone I crossed paths with. I was able to tell them what I wanted and saw results. More
by ALLISONLEEB2
April 17, 2023
The staff did an excellent job answering my many questions, accommodating some severe allergies throughout the buying and preparation process, and making the car buying experience smoother than pas questions, accommodating some severe allergies throughout the buying and preparation process, and making the car buying experience smoother than past dealership experiences. More
by jabrjb83
April 17, 2023
When they sold me the car, they told me it came with four free oil changes. Now, they have added that the four free oil changes are only good until the car hits 20,000 miles or until the end of 2023. They ce free oil changes. Now, they have added that the four free oil changes are only good until the car hits 20,000 miles or until the end of 2023. They certainly did not tell me this when they wanted to make a sale. I think it is sleazy to leave that information out. I have not checked my paperwork yet to confirm if that was in writing, but either way, it has significantly reduced any interest in doing additional business with Luther Brookdale Mazda, and I am no longer recommending this dealership to other friends who are currently buying cars or those who will buy cars in the future. More
by Jessica
April 16, 2023
Excellent service as usual, but this time communications to me were poor minimum, but in general, the service was great to me were poor minimum, but in general, the service was great More
by javisan
Employees Worked With
April 15, 2023
Friendly and fast and they usually wash my car without me even asking. Also love the latte machine they have in the waiting area, long with snacks & area for working on computer! What else can I say!? Think even asking. Also love the latte machine they have in the waiting area, long with snacks & area for working on computer! What else can I say!? Think this is my 5th car I have gotten thru them! More
by kariolsonsellshouses
April 13, 2023
Our dealer was great! He was very helpful and the entire process was extremely fast! He was very helpful and the entire process was extremely fast! More
by hillaryclark45
April 11, 2023
Great job. Great job. Great job. Great job. Great job. Great job. Great job. Great job. Great job. Great job. Great job. Great job. Great job. Great job. Great job. More
by Lordie
April 10, 2023
Went in for a routine check. Excelent service, easy in and out experience. Very happy overall Excelent service, easy in and out experience. Very happy overall More
by gujanf
April 10, 2023
Professional and helpful. Was very happy with the sales staff and they took excellent care of me. Was very happy with the sales staff and they took excellent care of me. More
by charlesnilsson3
Employees Worked With
