Luther Brookdale Mazda

New Mazda Effecient, friendly, helpful in all repects. I had totaled my vehicle so needed to find a good value quickly. I had worked with Chad in the oast and f Effecient, friendly, helpful in all repects. I had totaled my vehicle so needed to find a good value quickly. I had worked with Chad in the oast and found consistent good customer service. More

Had a good car buying experience My sales person Chad Walczak was knowledgeable and courteous. I test drove 3 cars but finally decided on a Mitsubishi Lancer. Ultimately I was able My sales person Chad Walczak was knowledgeable and courteous. I test drove 3 cars but finally decided on a Mitsubishi Lancer. Ultimately I was able to get the car I wanted for the price which was within my budget.. More

Came in for service, and got a needed repair-thanks! Brought my 3i (bought here 2015, also a good experience) in for an oil change from the 3i maintenance schedule before a trip. Service staff noticed a Brought my 3i (bought here 2015, also a good experience) in for an oil change from the 3i maintenance schedule before a trip. Service staff noticed a minor body part replacement need I had been putting off (because the body shop I had had evaluate it said I needed a new bumper and more parts, and a paint job they estimated at $750). Mazda replaced a front bumper bezel and an underbody panel for ~$50. No new bumper or paint needed (and it looks fine). For which I said, and say again, "Thanks, LBM!" I have been coming here come in for any routine service beyond basic oil changes, which I get done closer to home. Staffers are always personable and helpful, and prices have been reasonable. I'd come here for all my service but I live in south Mpls, and even before the 35 mess, the habitual tunnel traffic snarls made me avoid this trip. I really wish there were a Luther dealership in the 494-Lyndale area! More

Abi is the BEST! Nothing but good things to say about this place: everyone involved in the purchase of my new car was extremely helpful and nice. Abi had previously so Nothing but good things to say about this place: everyone involved in the purchase of my new car was extremely helpful and nice. Abi had previously sold us a car and when our second one broke down we went to him to help us get into another new one. He is the best and makes you feel so important every time you see him. I highly recommend this dealership and Abi! More

Good Service Service was a little slow to get my car in to get looked at but they were very helpful once they were able to look at it. The people are very friendly Service was a little slow to get my car in to get looked at but they were very helpful once they were able to look at it. The people are very friendly. More

air bag recall and misc repairs Jen was very detailed about what repairs were need and what needed to be addressed at the time of service. i told her what my problems and concerns we Jen was very detailed about what repairs were need and what needed to be addressed at the time of service. i told her what my problems and concerns were and she was not hesitant about the repairs needed. More

Great salesman fair prices I bought two vehicles from Luther in the past 2 years. It's been an excellent experience each and every time. I would definitely go back for my next v I bought two vehicles from Luther in the past 2 years. It's been an excellent experience each and every time. I would definitely go back for my next vehicle More

Sales person was professional and did not pressure. Everyone at the dealership was courteous and there was no sales pressure. The financial deal and pricing were excellent compared to most other dealers Everyone at the dealership was courteous and there was no sales pressure. The financial deal and pricing were excellent compared to most other dealers. The buying process was quick and efficient. More

Very good Dealership was very good for new purchase, however we needed to call for items that we purchased to see if they were in, turns out there was miscommun Dealership was very good for new purchase, however we needed to call for items that we purchased to see if they were in, turns out there was miscommunication between sales and parts the day of the sale and our parts were never ordered. We also had to call for our plates to see if they had arrived, they had. We had noticed the detailing the day of the sale left some glue on the vehicle, we had to bring it back to be removed. We are still waiting for a part we ordered at the sale, 4 weeks ago, we we're supposed to get it in 10 days. More

Ross was great to work with! Transaction went well. Ross did a great job and did not pressure us. This has nothing to do with Ross but, we could have received more for our trade. Transaction went well. Ross did a great job and did not pressure us. This has nothing to do with Ross but, we could have received more for our trade. It was a lot of back on forth to squeeze out as much as we could for our trade. Overall the transaction was good. More