Luther Brookdale Mazda

Very much enjoy Abi! Abi is kind, funny and easy to work with. The complimentary popcorn, water and pop is very much appreciated! Like the ability to test drive whatever v Abi is kind, funny and easy to work with. The complimentary popcorn, water and pop is very much appreciated! Like the ability to test drive whatever vehicle we may be interested in More

Beat another offer Luther Brrokdale did a great job seeing another offer ai had and beating it. They even matched the warranty plan of the other dealership. Very impress Luther Brrokdale did a great job seeing another offer ai had and beating it. They even matched the warranty plan of the other dealership. Very impressed by the customer service. More

Explanations for concerns didn't make sense Customer service is usually good. However, the specific issue I brought my car in for was blamed on features I don't have. The inspection form I recei Customer service is usually good. However, the specific issue I brought my car in for was blamed on features I don't have. The inspection form I received also claimed that my fluids were full, but I needed to fill my windshield wiper fluid the following day. When I got my car it looked as though it was just parked in the lot and never actually looked at. The reason I say this is because it was snowing pretty heavily this day. I dropped my car off around 8:00 am and then picked it up very soon after I was told it was ready for pick up around 3:00 pm. When I got there my car was BURIED in snow, like it sat outside for that entire time period and never saw the inside of the garage aside from me dropping it off in the intake area for that day. I strongly feel that no one actually looked at it. More

Excellent customer service and the service department staff Excellent service, and timely Service Dept. always willing to help whenever I call; if I leave a message to contact me back they do most every time wi Excellent service, and timely Service Dept. always willing to help whenever I call; if I leave a message to contact me back they do most every time within 24hrs. They also have wonderful hot dogs, and popcorn on Saturdays for customers! More

Great service, awesome Starbucks coffee Chad and crew were great. Love our new Outlander! Great Starbucks coffee and balloon animal for our daughter. We highly recommend Chad and crew. Yea Chad and crew were great. Love our new Outlander! Great Starbucks coffee and balloon animal for our daughter. We highly recommend Chad and crew. Yeah! More

Excellent Staff is very kind always putting the customer first. Very patiently explaining all the options that we had for leaving with a new car. Questions we Staff is very kind always putting the customer first. Very patiently explaining all the options that we had for leaving with a new car. Questions were answered to our satisfaction. More

I get it but They called me to entice me with an offer of trading in my lease. I am in sales so I get it, but really wish they would have checked ahead of time be They called me to entice me with an offer of trading in my lease. I am in sales so I get it, but really wish they would have checked ahead of time before having me come in and essentially waste an hour of my day only to be told it was going to cost more than spending currently. Again, I like the dealership, just wish they would have done some research before having me swing by then finding out. More

Not happy So me and the wife bought a 2009 acura RDX from this place. Took the car home and the car start having so much issue after just 1 day. I'm not gonna n So me and the wife bought a 2009 acura RDX from this place. Took the car home and the car start having so much issue after just 1 day. I'm not gonna name all the issue but one of the main issue was the over heat n the brake light system. I check the radiator and it was full of milky and gray slug. I took the car back and complain to the supervisor. Either they fix it or I return the car. I ask for the inspection of the car and look like everything was look at from the brakes to all the fluid. I told the supervisor if his inspector did look at the radiator there no way he could have miss all those milky xxxx in the radiator. After talking to the supervisor he say he will do his best to get the car fix. So we left the car there for the next few days they call back and say everything is fix. We went back to pick up the car. Everything seem to be working fine and no over heat driving home. Just that night my wife took the car out to hang out with some friends for her birthday. On the way to there destination my wife start to hear some very loud banging from the back and the brake stop working. She got the car to stop and check the back wheel and she found that the whole brake caliper came of. She call me and I have to drive all the way from home to check out the car, we live about 40 min from st.paul. I have to drive all the way to st.paul to get the car. I was so mad that night but was also glad that my wife did not crash into anything. If the brake was to fall of while she was on the high way this would be a big problem. The next day I look at the brake caliber and both bolts was gone and the caliber was crack n leaking real bad. This is why the brake light system keep coming on and of bcause it was leaking. So this make it 2 FAIL inspection, one that could have cost my wife life. Anyways I got the brake fix and just want to let you guys know we won't be coming back or recommend anyone. Hopefully the supervisor Joel see this and do something about his inspector guy or his mechanic guy. Thank you hopefully this don't happen to anyone else More

add remote start to new cx5 service was helpful not overly fond of drone so far cell reception on drone not so great did not work very well at msp airport even though my cell service was helpful not overly fond of drone so far cell reception on drone not so great did not work very well at msp airport even though my cell phone was 4 bars car did not connect for remote More

Great Dealership Everyone was very nice and helpful. Very professional and knowledgeable. They make you feel like your at home and are very nice. Jason worked hard t Everyone was very nice and helpful. Very professional and knowledgeable. They make you feel like your at home and are very nice. Jason worked hard to find us a very nice, newer car, at a very good price. More