Luther Brookdale Mazda

Excellent customer service. Sean made my car buying experience enjoyable and stress free. He has great customer service skills and even won my husband over and he is hard to plea Sean made my car buying experience enjoyable and stress free. He has great customer service skills and even won my husband over and he is hard to please. He definitely deserves a star rating. I would definitely recommend him to my friends if they want to buy a car. More

Simple and Easy buying experience We were coming to the end of a lease of a different brand of vehicle and after looking around settled on the CX9. Ross, as the Costco Auto Buying rep We were coming to the end of a lease of a different brand of vehicle and after looking around settled on the CX9. Ross, as the Costco Auto Buying representative, met with us and noted the things we were looking for. He also provided us with information on options we had with our current lease, which ultimately lead to us saving even more money. He sourced the vehicle we wanted from an out of state dealer, and once the weather cleared up enough, had the vehicle brought to this dealership for us to lease. The process was easy and smooth and pain free. Definitely recommend Ross and Luther Brookdale Mazda if you are looking for a Mazda. More

Good service I put down good service and not great service because the man who checked us in forgot to give me the info needed to update our GPS chip. I had to ca I put down good service and not great service because the man who checked us in forgot to give me the info needed to update our GPS chip. I had to call to get that info from him. Otherwise, everything went well and we were done in the time he stated. More

Wonderful Group of People We have leased/purchased our last 7-8 vehicles from Luther Brookdale Mazda. They really take wonderful care of their customers. We have always been We have leased/purchased our last 7-8 vehicles from Luther Brookdale Mazda. They really take wonderful care of their customers. We have always been satisfied with the service, and the deals that we have received from them. Everyone is very courteous, and our wonderful salesman Chad Walczak is more like a friend of ours now, and we will always come back to him for any additional vehicles that we want to buy. We appreciate how hard he works to get us the vehicle that we want, and we always tell people we know to go see him to get a great deal. The new commercial that states, "we will treat you like family" is very true! More

Easy car buying experience! Melissa made my car buying experience SO easy. I knew the CX-5 was what I wanted after talking with another dealership. Thank goodness Luther reached Melissa made my car buying experience SO easy. I knew the CX-5 was what I wanted after talking with another dealership. Thank goodness Luther reached out again because after texting back and forth with Melissa (super convenient!) I realized Luther offered a way better deal than I had been considering elsewhere. They were quick to find the exact trim and color I wanted- picking up the car & signing for financing was simple and quick! More

Good communication and easy to work with. We had mentioned that the previous time we bought a car from the dealership it had taken way too long to purchase and go through the finance process. We had mentioned that the previous time we bought a car from the dealership it had taken way too long to purchase and go through the finance process. That being said, they worked very quickly and communicated the status of the process the entire time. We were out in an hour! More

Purchased Used Vehicle................................... Folks at dealership were very helpful and personable. I enjoyed my experience and would recommend to others in market for a new or used vehicle! Folks at dealership were very helpful and personable. I enjoyed my experience and would recommend to others in market for a new or used vehicle! More

pick up Overall services is very good. The thing that sticks in my mind is when we went to pick up the car for the first time, it was not ready. We live in Overall services is very good. The thing that sticks in my mind is when we went to pick up the car for the first time, it was not ready. We live in Andover to was not a convenient issue. We ended up waiting an hours. More

It was awesome I had a great experience here. I would definitely recommend coming here. They were very respectful and help me find a car I that could help me build m I had a great experience here. I would definitely recommend coming here. They were very respectful and help me find a car I that could help me build my credit and enjoy for many years to come/ More

New Mazda CX-9 Purchase Great experience working with my salesperson Melissa and team. The process was very smooth from the initial emails, test drive and final paperwork. C Great experience working with my salesperson Melissa and team. The process was very smooth from the initial emails, test drive and final paperwork. Can’t wait for the new facility to open! More