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Luther Brookdale Mazda
Brooklyn Center, MN
2,844 Reviews
The Luther Advantage is a complete and comprehensive package of benefits designed to make buying—and driving—a vehicle. From gasoline and car wash discounts to specials on collision or glass repair and e-mail service reminders, the Luther Advantage provides Luther customers with full range of valuable discounts, advantages and guarantees. And it's tough to beat the peace of mind that comes with a 5 Day-500 Mile Exchange Policy and Free CarFax Reports on pre-owned vehicles…or the Fixed Right Guarantee and On-Time Promise on repairs. Or discounted auto glass and paint services, or…
Well, you get the point. As much as we like satisfying customers, we like keeping them even more
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,844 reviews
June 06, 2023
The dealership was professional and knowledgeable; Alex was very personable, friendly, honest and efficient! We loved working with him and the rest of the Mazda staff. was very personable, friendly, honest and efficient! We loved working with him and the rest of the Mazda staff. More
by ELISE.DITZLER
Verified CustomerEmployees Worked With
June 05, 2023
It was all good. The experience was what I have come to expect from Luther Auto Group. The experience was what I have come to expect from Luther Auto Group. More
by Jta_mitchell
June 02, 2023
Great service courteousness and attention to details is the hallmark of Luther Mazda. Always glad to visit with the a class team. the hallmark of Luther Mazda. Always glad to visit with the a class team. More
by GORGY_009
Employees Worked With
Other Employees :
Alex in sales.
May 31, 2023
I received prompt responses from Chad (and Mazda in general), which I really appreciated. I would go back to them again! general), which I really appreciated. I would go back to them again! More
by LINDSEYJFAULKS
May 30, 2023
Friendly people that were easy to work with. No one was pushy and let me make my own decisions. No one was pushy and let me make my own decisions. More
by highyah
May 28, 2023
everyone is friendly and helpful and the work is always well done. My issue with the process for picking up your car. Customers stand in the doorway wondering who is supposed to be helping them and the se well done. My issue with the process for picking up your car. Customers stand in the doorway wondering who is supposed to be helping them and the service advisiors type away at their computers and don't look up. The last time i was there 3 customers were standing in the doorway trying to figure out who was next and which of the service advisors was the one that would going to check them out. when i finally got waited on and walked out to my car i found that it had not been washed even tho i indicated that i wanted a wash. Went back in and leterted my service advisors who had to come out and drive my car to the car wash. After a fairly long wait i went back to him and asked why it was taking so long. Pretty soon he brought may car around. Why him? don't you have runners for that? my guess is that because of my issue a customer had to wait even longer. I'm not at all happy with that. More
by jhilary
Employees Worked With
May 28, 2023
Pleased with both service and sales department. Like the video from service department on items serviced. Like the video from service department on items serviced. More
by mary55369
Employees Worked With
May 27, 2023
I drive a little longer to have my car serviced here. Great communication, bbb bbb bbb bbb Great communication, bbb bbb bbb bbb More
by keithkantola
May 27, 2023
I dealt with Mike on the Ford Fusion we purchased. He was awesome throughout the whole process. He is always available to help with my questions even after the sale. Jacob handled the loan process wi He was awesome throughout the whole process. He is always available to help with my questions even after the sale. Jacob handled the loan process with ease. Everything went quickly and easily. More
by Beerman
May 25, 2023
I was very pleased with the service I received purchasing my new vehicle. Very professional, my new vehicle. Very professional, More
by gzrz30
Employees Worked With
