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Luther Brookdale Mazda

Brooklyn Center, MN

4.7
2,854 Reviews
The Luther Advantage is a complete and comprehensive package of benefits designed to make buying—and driving—a vehicle. From gasoline and car wash discounts to specials on collision or glass repair and e-mail service reminders, the Luther Advantage provides Luther customers with full range of valuable discounts, advantages and guarantees. And it's tough to beat the peace of mind that comes with a 5 Day-500 Mile Exchange Policy and Free CarFax Reports on pre-owned vehicles…or the Fixed Right Guarantee and On-Time Promise on repairs. Or discounted auto glass and paint services, or… Well, you get the point. As much as we like satisfying customers, we like keeping them even more
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4435 68th Ave N Suite A

Brooklyn Center, MN

55429

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Showing 2,854 reviews

May 18, 2019

Won’t ever go here again My Mitsubishi dealer closed and this was the closest dealer. I needed a recall taken care of and instead of welcoming me and honoring the same benefit More

by Spyder2007
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jun 03, 2019 -

Luther Brookdale Mazda responded

Thank you for taking the time to review your recent service visit, we greatly appreciate your time and feedback. I am really sorry Richfield-Bloomington Mitsubishi closed without a real explanation or notice to their customers. Dealers have different programs they often offer customer's as incentives to purchase a vehicle. While we offer our own incentives to purchase a vehicle from our dealership we do not know what Richfield-Bloomington had as incentives and/or programs. Dealers set aside funds to cover the cost of their programs, asking us to cover a program from a different dealer is honestly not fair. We will do whatever we can to honor Mitsubishi's factory warranty and provide the best service to all of our guests. Please let us know if there is anything else we can do now or in the future to help with your service needs.

May 18, 2019

Excellent customer service Marine is a fabulous salesperson I would recommend her to anyone looking for a vehicle her kind considerate thorough approach is unfortunately rare in More

by jerry66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marine Finney, Jon Sicsik
May 20, 2019 -

Luther Brookdale Mazda responded

Thank you so much. Your review means a lot to us. If you're in the neighborhood, stop by to say hi! Thanks.

May 17, 2019

Great Friendly Service Luther Mazda is simply THE VERY BEST! They were through, polite, customer orientated and just plain friendly!!! Even while I was in the waiting fo More

by RRTOMASSONI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Garvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Rassouli
May 18, 2019 -

Luther Brookdale Mazda responded

Thank you, and no, you're the BEST. Thanks for taking the time to post your comments, it means a lot to us. It's Saturday, stop in for a hot dog!

May 16, 2019

AMAZING experience! Sean was an incredible salesman! He made the process of buying a car stress-free and enjoyable. I absolutely LOVE my Mazda 3. Thanks Sean and Luther B More

by ckpeterson821
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Mahbubani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2019 -

Luther Brookdale Mazda responded

Thank you so much for the awesome review. We really appreciate you taking a break from driving your Mazda 3, so you could tell other guests about your experience. You made our weekend!

May 16, 2019

Needed help fast with a tight budget situation I had a 2012 Chrysler 200 that I dropped a ton of money into just weeks prior to it crapping out on me. I had little to no money to get a new vehicle More

by BAILEYGPETRUSKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dom Rucker
May 17, 2019 -

Luther Brookdale Mazda responded

Thank you so much for the kind words. We are so happy we were able to be there for you. When you walk through our doors, you're part of the Luther family. Welcome to the family.

May 15, 2019

a staff who listens I found a vehicle on-line that matched my requirements. When I e-mailed a note of interest, I received a response that felt genuine. I had heard fr More

by brett.d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashlee Stachowski, Jon Sicsik
May 16, 2019 -

Luther Brookdale Mazda responded

Thanks Brett. Your comments were so nice and made our day. You're part of the Luther family now, so we're here for anything you need. Thanks again for sharing your comments. It means a lot to us.

May 13, 2019

We love our new Mitsubishi Outlander! We give our Salesman, Ross Haugen, and this dealership an A++! He was so polite, professional, went out of his way to give us the car that we were More

by KMWEG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross Haugen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Sicsik
May 16, 2019 -

Luther Brookdale Mazda responded

Thank you so much. Your willingness to recommend us to your friends and family is truly flattering, and we promise not to let you down. We're here for you if you need anything at all. Enjoy your new Outlander.

May 09, 2019

New car purchas Most of my contact with Eric was over the phone and the internet. My one trip to the dealership was to pick up my MX5, it was early evening and every More

by msgtang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
May 18, 2019 -

Luther Brookdale Mazda responded

Wow, thanks for the great comments. Enjoy your MX5!

May 09, 2019

Great shopping experience, Ashlee is great! Ashlee is a joy to work with. She went above and beyond to provide options, suggestions, etc. I would recommend buying a car from her 10/10 times! More

by Jordan G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashlee Stachowski
May 18, 2019 -

Luther Brookdale Mazda responded

Thank you so much! We love to hear it! Let us know if we can help with anything!

May 08, 2019

Wonderful customer service, as always! My service appointments are always handled professionally and quickly. The staff is friendly even though they are extremely busy! It's a pleasure to d More

by susan.hutchins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
May 18, 2019 -

Luther Brookdale Mazda responded

Thanks Susan. We really appreciate your kind words. You made our day.

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