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Luther Brookdale Mazda

Brooklyn Center, MN

4.7
2,854 Reviews
The Luther Advantage is a complete and comprehensive package of benefits designed to make buying—and driving—a vehicle. From gasoline and car wash discounts to specials on collision or glass repair and e-mail service reminders, the Luther Advantage provides Luther customers with full range of valuable discounts, advantages and guarantees. And it's tough to beat the peace of mind that comes with a 5 Day-500 Mile Exchange Policy and Free CarFax Reports on pre-owned vehicles…or the Fixed Right Guarantee and On-Time Promise on repairs. Or discounted auto glass and paint services, or… Well, you get the point. As much as we like satisfying customers, we like keeping them even more
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4435 68th Ave N Suite A

Brooklyn Center, MN

55429

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Showing 2,854 reviews

June 04, 2019

service Great Service done in a timely manner. Kept me informed of the progress and any issues that might have to be addressed in the future. Easy to deal wi More

by glcorwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2019 -

Luther Brookdale Mazda responded

Thank you so much. We really appreciate you taking the time to share your thoughts. It makes us feel good.

June 03, 2019

Excellent Customer Service Excellent customer service. These guys are great! They are friendly, knowledgeable, and easy to work with. I will definitely come back to service m More

by LORI.THOMPSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tran
Jun 03, 2019 -

Luther Brookdale Mazda responded

Thank you so much for the great review. We look forward to seeing you for your next service visit, your next car purchase or just to stop by and say hi. Thank you.

June 03, 2019

Mazda cx3 Working with Ross was a delight. He listened to our needs and got us in the car we wanted. He answered all our questions and didn’t pressure us to buy More

by djbooth328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross Haugen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Nelson
Jun 05, 2019 -

Luther Brookdale Mazda responded

Thanks for all those stars. It makes our night shine brightly.

June 03, 2019

Mandy's outstanding organization makes it work so fluidly. If it wasn't for Mandy checking in with me to let me know I had a scheduled appointment I would probably miss most of them. Coming to Luther Brookdale More

by Champagne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross Haugen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Mikolichek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tran - I do have one additional questions for Kevin Tran. If he could call me that would be greatl, Ashlee Stachowski, Kevin Tran
Jun 03, 2019 -

Luther Brookdale Mazda responded

Thank you so much. If you like our waiting areas here, you will love them at our new location.

June 02, 2019

Great, timely, thanks for trying Even though the service was not covered by warranty, they tried really hard to get the work covered. And the work they did was great and timely. More

by treedasher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Jun 03, 2019 -

Luther Brookdale Mazda responded

Thank you so much for the nice words. Your review, is like our service: Great and timely.

June 01, 2019

Taken care of I gave 5 stars and a yes to service. Although I have not yet had the service center work on my car yet as it is a new car 2019. But I will say that More

by KLUTZ0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross Haugen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : receptionist, Jon Sicsik
Jun 01, 2019 -

Luther Brookdale Mazda responded

Thank you. We give you 5 stars for your review as well. We look forward to seeing you back at the dealership for your routine maintenance. Thank you for your business.

May 29, 2019

Excellent service I have owned 4 Mazdas. I always go to Luther Mazda even though I live within 5 miles of a different dealership. Luther Mazda treats you like family. T More

by leahmgordon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross Haugen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Zowhgi, Dean Dreckman, Kevin Tran, Brandon Cogswell
May 29, 2019 -

Luther Brookdale Mazda responded

Thank you so much for your kind words, and for going the extra mile(s), literally and figuratively. We love that you are part of our family.

May 28, 2019

Awesome as Always! My husband and I have bought 6 cars with this dealership! It’s always a pleasant experience! I would recommend this dealership to everyone! Ask for Ro More

by dannelle34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross Haugen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Sicsik
May 29, 2019 -

Luther Brookdale Mazda responded

6 Cars! Thank you so much! Unfortunately, we don't have a program where you buy 6 and your 7th is free, but we will always take good care of you. Thank you for your business and your kind words.

May 28, 2019

Excellent customer service and communication From my very first phone call to Luther Mazda Mitsubishi looking for a 2019 Outlander PHEV to delivery of my vehicle, my salesperson Marine Finney was More

by saraheigenmann85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marine Finney
May 29, 2019 -

Luther Brookdale Mazda responded

Thank you so much. For our friends that are reading this and don't know what a PHEV is, it stands for Plug-in Hybrid Electric Vehicle. Thank you for taking the time to tell everyone about your experience. We really appreciate it.

May 28, 2019

Service as promised Ever since I leased this vehicle with the able assistance of Marine, I have encountered nothing but great service and advice. I brought my car in for More

by DPSTANTON55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marine Finney
May 29, 2019 -

Luther Brookdale Mazda responded

Thanks for the great review! And no need to despair, there are 2 different lounges with TVs, and you have full access to the remotes. And remember to help yourself to popcorn and something to drink!

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