Luther Brookdale Mazda

Our sales guy Pang was AMAZING! He helpless us out so much and was so willing to answer questions. We eventually had to work with the Sales manager, Sal and he was so rude and aggre He helpless us out so much and was so willing to answer questions. We eventually had to work with the Sales manager, Sal and he was so rude and aggressive. We were inquiring on details about the Luther Family discount (mother works for Luther) and he had no knowledge about this, which is fine, but the approach he had was rude and was telling us we didn’t know what we were talking about and said if we had this discount why weren’t we at the other dealership and at his instead. There were a few times I had to ask him to please be more respectful. Sal also commented on my wife’s stomach and said “are you rubbing your stomach because you’re pregnant” which I found to be a very rude comment to make. A few days later after getting our Mazda CX-5, we noticed a HUGE crack in our windshield that was there prior to us purchasing the car. The entire inside was so dusty and they didn’t clean it. It was a very poor experience and it was very disheartening not being taken serious at all due to the sales managers attitude. We called a few days later to talk to a manager about our experience and we never received a call back. More

Rania was fantastic to work with from beginning to end! She worked with me to get the car I wanted, and was kind, knowledgable, and accommodating throughout the process. She worked with me to get the car I wanted, and was kind, knowledgable, and accommodating throughout the process. More

Exceptional Out of State buying experience. Alex is dedicated to making the transaction transparent and seamless. No hidden surprise fees and extremely competitive on pricing. I would highly re Alex is dedicated to making the transaction transparent and seamless. No hidden surprise fees and extremely competitive on pricing. I would highly recommend Alex and Luther Brookdale Mazda ! Our family will be back to buy our next Mazda. Thanks Alex ! More

The car service experience I experienced at Brookdale Mazda for this car service was very good. Mazda for this car service was very good. More

I have purchased many cars over the last few years, on average one every year and a half. Based on that I can say Luther Brookdale Mazda and Alex was one of the best. average one every year and a half. Based on that I can say Luther Brookdale Mazda and Alex was one of the best. More

I was very imprest with the buying experience at Luther Mazda.Ross found the perfect car from another dealer. Mazda.Ross found the perfect car from another dealer. More

Excellent customer service. Friendly staff. I didn’t feel pressured which was so different from other dealerships. Friendly staff. I didn’t feel pressured which was so different from other dealerships. More

Really great service and made it easy to buy my first car. Andrew was very helpful car. Andrew was very helpful More

Overall pretty good experience. Very pushy in trying to sell you a warranty. I haven’t used the service department yet, so I can’t comment on that. Very pushy in trying to sell you a warranty. I haven’t used the service department yet, so I can’t comment on that. More

Everything is always great. Love mazda. Easy in and out. Wish getting an oil change appointment was easier Love mazda. Easy in and out. Wish getting an oil change appointment was easier More