Luther Brookdale Mazda

Great service! They were fast and courteous. Beautiful building and service center. *Did not reset the new oil change mileage so the warning light is still on. They were fast and courteous. Beautiful building and service center. *Did not reset the new oil change mileage so the warning light is still on. More

Amazing dealership!!! Chad and Adam have helped me through 2 cars. Their amazing!!! First dealership I actually don’t feel like I’m getting ripped off. They continually che Chad and Adam have helped me through 2 cars. Their amazing!!! First dealership I actually don’t feel like I’m getting ripped off. They continually check in with me to see how I’m doing as well!!! Highly recommend!!! More

Evaluate and repair/replace my air conditioning unit. They told me exactly what they were going to do and what the possible outcome, in terms of cost to me might be. At first Brandon was a typical servi They told me exactly what they were going to do and what the possible outcome, in terms of cost to me might be. At first Brandon was a typical service person: Telling me he'd text me as the process rolled out. I became overwhelmed w/text messages and was confused about the time frame. Do I call him, Do I go and pick up the vehicle?,etc. Finally he realized what was happening and called me as I had mentioned in the first place. I don't do texting and prefer the phone... More

2019 Mazda3 5-door We had a very positive experience with everyone we worked with, especially Ross H. He and Josh worked hard to find us the car we wanted. The dealers We had a very positive experience with everyone we worked with, especially Ross H. He and Josh worked hard to find us the car we wanted. The dealership should clarify new address on their website. More

Audio/visual display rebooting and non functioning 2nd time in for same issue. Appt was made this time for a Saturday and the technicians that need to do this repair do not do it on the weekends, Dalla 2nd time in for same issue. Appt was made this time for a Saturday and the technicians that need to do this repair do not do it on the weekends, Dallas had already looked at the schedule and anticipated this issue so when I came in he was able to place me into a loaner so I wouldn't have to come back. My car was supposed to be done on Thursday and it was actually done early and the issue was fixed. I really appreciate not having to come back again or rescheduled since I had to make my appointment almost a month out. More

Replaced tires and rear shocks Dallas was very helpful selecting tires and keeping me up to date as the work was being completed. Appreciate trying their best to keep in the time fr Dallas was very helpful selecting tires and keeping me up to date as the work was being completed. Appreciate trying their best to keep in the time frame that was given. More

Good Service and Great New Location! I've been working with Chad to the past couple of years and recently bought two vehicles from him. He's great to work with, easy to talk to, listens, I've been working with Chad to the past couple of years and recently bought two vehicles from him. He's great to work with, easy to talk to, listens, and works toward meeting what the customer wants. I highly recommend him and Luther Brookdale Mazda to anyone looking for a new vehicle. The new location is amazing as well! I also have been doing all my vehicle service at Mazda for the past several years and it's always a good experience. They are fast, good customer service, fair and friendly! More

giving estimates needs a little adjusting overall I was happy, but when I was given the estimate of the cost for brakes I was told about $500, when I went to pay the bill it was almost $1000.. overall I was happy, but when I was given the estimate of the cost for brakes I was told about $500, when I went to pay the bill it was almost $1000...my service person needed to make it more clear that the $500 amount was PER brake More

Used car I believe the dealership is good. However not impressed with the used car sales rep we dealt with. My understanding is once you have contact with a re I believe the dealership is good. However not impressed with the used car sales rep we dealt with. My understanding is once you have contact with a rep that’s who you a required to deal with on any future car purchases through that dealer. If this is true I will go elsewhere in the future. More

Great service and work compled when promised. The entire staff is very professional and friendly. They keep in touch with you during the service with texts and phone calls. and are true to the qu The entire staff is very professional and friendly. They keep in touch with you during the service with texts and phone calls. and are true to the quoted price for the work. They are good to give you credit for coupon deals, even if you didn't have one along! More