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Luther Brookdale Mazda
Brooklyn Center, MN
2,849 Reviews
The Luther Advantage is a complete and comprehensive package of benefits designed to make buying—and driving—a vehicle. From gasoline and car wash discounts to specials on collision or glass repair and e-mail service reminders, the Luther Advantage provides Luther customers with full range of valuable discounts, advantages and guarantees. And it's tough to beat the peace of mind that comes with a 5 Day-500 Mile Exchange Policy and Free CarFax Reports on pre-owned vehicles…or the Fixed Right Guarantee and On-Time Promise on repairs. Or discounted auto glass and paint services, or…
Well, you get the point. As much as we like satisfying customers, we like keeping them even more
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,849 reviews
August 01, 2023
Very pleased with the dealership. I was very happy at how fast every thing was done. I was very happy at how fast every thing was done. More
by janet.robley
Verified CustomerEmployees Worked With
July 30, 2023
First oil change, they make it a smooth and quick process - just like when purchasing. - just like when purchasing. More
by cforsberg9202
July 29, 2023
Chad was great, He listened and followed through with the commitments, I would recommend Chad. Now the finance team was TERRIBLE. The tried to sell stuff does not explain things. He had lunch waiting for hi commitments, I would recommend Chad. Now the finance team was TERRIBLE. The tried to sell stuff does not explain things. He had lunch waiting for him AND I was in the way of his lunch. to top it off he put the check back in my folder. I called there a few times left message and finally got a call back, with telling me I had to call Mazda finance. The finance team gave me a negative feeling. More
by ROSSROSENTHAL
Employees Worked With
July 27, 2023
Service was excellent and awesome. I recommend anyone out there to trust and believe in the magnificent service they provide…. I recommend anyone out there to trust and believe in the magnificent service they provide…. More
by dr.keleteekromah
Employees Worked With
July 27, 2023
Great Experience, the fastest car purchase I have ever made. I have already recommended Luther to others and will continue to do so. made. I have already recommended Luther to others and will continue to do so. More
by SALIBBY
July 27, 2023
Chad was wonderful. He found a car for me within my specifications. He explained the options upon delivery and made the whole process easy and worry free. He found a car for me within my specifications. He explained the options upon delivery and made the whole process easy and worry free. More
by tb1588tb
Employees Worked With
July 27, 2023
Your Finance department is terrible. They do not explain things to be understood. Only to sell more. The loan I took, I havn't been contacted and its been 40 days. NO information. I They do not explain things to be understood. Only to sell more. The loan I took, I havn't been contacted and its been 40 days. NO information. I called Brookdale Mazda and the Finance dept VERY RUDE>>> More
by ROSSROSENTHAL
Employees Worked With
July 25, 2023
Patrick Boyle was the reason why we bought our new vehicle. He was very knowledgeable, patient, and did a great job guiding us toward the right vehicle for us. And, we’ve already had a great experienc vehicle. He was very knowledgeable, patient, and did a great job guiding us toward the right vehicle for us. And, we’ve already had a great experience with the service department as we had them install the hitch on our CX90. They were quick to get our appointment scheduled and they offered a complimentary loaner car while the work was being done. More
by AMYDIETL
July 25, 2023
Vadim is a great salesperson. He’s a good listener, has a great sense of humor, and is not condescending by trying to feed you a bunch of nonsense. He’s a good listener, has a great sense of humor, and is not condescending by trying to feed you a bunch of nonsense. More
by lund.james
