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Luther Brookdale Mazda
Brooklyn Center, MN
2,844 Reviews
The Luther Advantage is a complete and comprehensive package of benefits designed to make buying—and driving—a vehicle. From gasoline and car wash discounts to specials on collision or glass repair and e-mail service reminders, the Luther Advantage provides Luther customers with full range of valuable discounts, advantages and guarantees. And it's tough to beat the peace of mind that comes with a 5 Day-500 Mile Exchange Policy and Free CarFax Reports on pre-owned vehicles…or the Fixed Right Guarantee and On-Time Promise on repairs. Or discounted auto glass and paint services, or…
Well, you get the point. As much as we like satisfying customers, we like keeping them even more
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,844 reviews
August 10, 2023
Completion of the work took a while, but I was pleased with the communication and final outcome. with the communication and final outcome. More
by DTH4040
Verified Customer
August 10, 2023
This is my second time purchasing from Ross/Luther Brookdale and they are always very accommodating and wonderful. Was a seamless, smooth experience Brookdale and they are always very accommodating and wonderful. Was a seamless, smooth experience More
by cfstephani
August 09, 2023
Vadim was super helpful and very personable. I was nervous going in to a dealership but was quickly put to ease as Vadim listened to what I was looking for and answered ALL of the questions! I w I was nervous going in to a dealership but was quickly put to ease as Vadim listened to what I was looking for and answered ALL of the questions! I would highly recommend working with Vadim for any car needs. More
by soup1120
August 09, 2023
Chad was very attentive and super helpful. However, when we were looking at vehicles there was vehicle with hail damage on the lot. However, when we were looking at vehicles there was vehicle with hail damage on the lot. More
by ENGSTELLIEG00
August 07, 2023
Outstanding customer service and answered all of my questions and concerns about my new vehicle questions and concerns about my new vehicle More
by congenital
Employees Worked With
August 01, 2023
Very pleased with the dealership. I was very happy at how fast every thing was done. I was very happy at how fast every thing was done. More
by janet.robley
Employees Worked With
July 30, 2023
First oil change, they make it a smooth and quick process - just like when purchasing. - just like when purchasing. More
by cforsberg9202
July 29, 2023
Chad was great, He listened and followed through with the commitments, I would recommend Chad. Now the finance team was TERRIBLE. The tried to sell stuff does not explain things. He had lunch waiting for hi commitments, I would recommend Chad. Now the finance team was TERRIBLE. The tried to sell stuff does not explain things. He had lunch waiting for him AND I was in the way of his lunch. to top it off he put the check back in my folder. I called there a few times left message and finally got a call back, with telling me I had to call Mazda finance. The finance team gave me a negative feeling. More
by ROSSROSENTHAL
Employees Worked With
July 27, 2023
Your Finance department is terrible. They do not explain things to be understood. Only to sell more. The loan I took, I havn't been contacted and its been 40 days. NO information. I They do not explain things to be understood. Only to sell more. The loan I took, I havn't been contacted and its been 40 days. NO information. I called Brookdale Mazda and the Finance dept VERY RUDE>>> More
by ROSSROSENTHAL
Employees Worked With
