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Luther Brookdale Mazda

Brooklyn Center, MN

4.6
2,849 Reviews
The Luther Advantage is a complete and comprehensive package of benefits designed to make buying—and driving—a vehicle. From gasoline and car wash discounts to specials on collision or glass repair and e-mail service reminders, the Luther Advantage provides Luther customers with full range of valuable discounts, advantages and guarantees. And it's tough to beat the peace of mind that comes with a 5 Day-500 Mile Exchange Policy and Free CarFax Reports on pre-owned vehicles…or the Fixed Right Guarantee and On-Time Promise on repairs. Or discounted auto glass and paint services, or… Well, you get the point. As much as we like satisfying customers, we like keeping them even more
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4435 68th Ave N Suite A

Brooklyn Center, MN

55429

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Showing 2,849 reviews

August 14, 2023

This is my 5th lease with Luther Mazda! And Ross Haugen has been my salesman on everyone! I believe I have sent at least 2 other customers his way for leases. Thanks in advance, Joel D. More

by E.ELECTRICAL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Haugen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abbiola
August 13, 2023

Alex from sales is great! Like the dealership EXCEPT the phone system!! Worst I have ever experienced!!!!! More

by theft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rensch
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

I really have nothing to say in this area I like my vehicle okay with you More

by BMOORE112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Melissa Garvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

I was very pleased once I got my car. I was actually able to schedule modifications through the dealership as well, so my car looks exactly how I want it! More

by smit4700
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rensch
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

We are very happy with both the service and sales. Scott Schragg was very helpful with sales, and we still talk when I visit the dealership for maintenance and service. Would buy a vehicle here agai More

by dkagan
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

This is my second time purchasing from Ross/Luther Brookdale and they are always very accommodating and wonderful. Was a seamless, smooth experience More

by cfstephani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Haugen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

Completion of the work took a while, but I was pleased with the communication and final outcome. More

by DTH4040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in Service Dept
August 09, 2023

Vadim was super helpful and very personable. I was nervous going in to a dealership but was quickly put to ease as Vadim listened to what I was looking for and answered ALL of the questions! I w More

by soup1120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vadim Fateev
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

Chad was very attentive and super helpful. However, when we were looking at vehicles there was vehicle with hail damage on the lot. More

by ENGSTELLIEG00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Walczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abiola Runsewe
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2023

Outstanding customer service and answered all of my questions and concerns about my new vehicle More

by congenital
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rania Al-Najjar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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