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Luther Brookdale Mazda
Brooklyn Center, MN
2,844 Reviews
The Luther Advantage is a complete and comprehensive package of benefits designed to make buying—and driving—a vehicle. From gasoline and car wash discounts to specials on collision or glass repair and e-mail service reminders, the Luther Advantage provides Luther customers with full range of valuable discounts, advantages and guarantees. And it's tough to beat the peace of mind that comes with a 5 Day-500 Mile Exchange Policy and Free CarFax Reports on pre-owned vehicles…or the Fixed Right Guarantee and On-Time Promise on repairs. Or discounted auto glass and paint services, or…
Well, you get the point. As much as we like satisfying customers, we like keeping them even more
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,844 reviews
August 17, 2023
Not to happy with the car that I brought no no breaks I have to pay for new breaks and they did. Pay me back what I spend have to pay for new breaks and they did. Pay me back what I spend More
by gina7921
Verified Customer
August 15, 2023
As soon as I walked into the door, I was treated with respect and attention. respect and attention. More
by OLEKSIYNYEVERKO
August 14, 2023
The sales person 5 stars. The finance GUY thought he was funny he was obnoxious he would get so loud almost like he was yelling. We put up with it because we really wanted the The finance GUY thought he was funny he was obnoxious he would get so loud almost like he was yelling. We put up with it because we really wanted the car More
by JRJANOVSKY
Employees Worked With
Other Employees :
Patrick great sales person will ask for him next time
August 14, 2023
Great experience, very happy with Luther Brookdale Mazda. This is my second Madza3 that I purchased from them. Due to the great service I've received the last thirteen years with my other car I'll glad to This is my second Madza3 that I purchased from them. Due to the great service I've received the last thirteen years with my other car I'll glad to continue to have them be my service provider. More
by barbarajasinski
Employees Worked With
August 14, 2023
Pretty seamless process. Rania is very knowledgeable and did a great job working with us. My only disappointment is that this Luther dealership no longer provides the first Rania is very knowledgeable and did a great job working with us. My only disappointment is that this Luther dealership no longer provides the first oil change service free of charge. This is my 3rd car purchase at various Luther dealerships and I received first service free of charge for my 2 previous purchases. You are missing an opportunity to introduce your service department by not providing this. The cost of providing this service is nominal too. I would hope that you would reconsider. More
by p.tommins
Employees Worked With
August 14, 2023
This is my 5th lease with Luther Mazda! And Ross Haugen has been my salesman on everyone! I believe I have sent at least 2 other customers his way for leases. Thanks in advance, Joel D. And Ross Haugen has been my salesman on everyone! I believe I have sent at least 2 other customers his way for leases. Thanks in advance, Joel D. More
by E.ELECTRICAL
August 13, 2023
Alex from sales is great! Like the dealership EXCEPT the phone system!! Worst I have ever experienced!!!!! Like the dealership EXCEPT the phone system!! Worst I have ever experienced!!!!! More
by theft
Employees Worked With
August 12, 2023
I really have nothing to say in this area I like my vehicle okay with you vehicle okay with you More
by BMOORE112
Employees Worked With
August 11, 2023
I was very pleased once I got my car. I was actually able to schedule modifications through the dealership as well, so my car looks exactly how I want it! I was actually able to schedule modifications through the dealership as well, so my car looks exactly how I want it! More
by smit4700
August 11, 2023
We are very happy with both the service and sales. Scott Schragg was very helpful with sales, and we still talk when I visit the dealership for maintenance and service. Would buy a vehicle here agai Scott Schragg was very helpful with sales, and we still talk when I visit the dealership for maintenance and service. Would buy a vehicle here again. More
by dkagan
Employees Worked With
